Helpdesk Technician

Help Desk Technician (Contract-to-Hire)Location: Griffin, GA (Onsite)Duration: 6-Month Contract-to-HireCompensation: $28-$30/hr (target conversion: $60K-$65K)Start: ASAPOverview:We're looking for a reliable, hands-on Help Desk Technician to support a large-scale Windows 10 to Windows 11 migration. This is a high-impact, onsite role where you'll be responsible for building, deploying, and supporting new machines while ensuring a smooth transition for end users across the organization.What You'll Be Doing:Build, configure, and deploy new computers (3-4 per day minimum)Support end users transitioning from old machines to new systemsEnsure files, applications, and software are properly transferred and functionalInstall and configure Windows OS and Microsoft Office applicationsTroubleshoot hardware/software issues and walk users through basic fixesPhysically move, set up, and replace equipment as neededCommunicate with users across ~17 plant locations nationwideProvide support to a wide range of users (C-suite, HR, operations, maintenance, etc.)What We're Looking For: 3+ years of hands-on IT support / help desk experienceStrong experience building and troubleshooting computersExperience with Windows 10 → Windows 11 migrations (or similar)Excellent communication and people skills (you'll be working with all levels of the business)High reliability and ability to handle volume (200+ machines over a couple months)Comfortable working fully onsite, 5 days/weekInterview Process: 1 round (phone or onsite)Interviews starting as early as next weekBenefits (employee contribution): Health insuranceHealth savings accountDental insuranceVision insuranceFlexible spending accountsLife insuranceRetirement planAll qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Rate of pay within the stated range will depend on the qualification of the applicant.