Operations Manager, Solutions4Good

Operations Manager, Solutions4GoodSoles4Souls turns shoes and clothing into educational and economic opportunities. Transparency, Entrepreneurial, Accountable, Meaningful represent who we are!Summary: Soles4Souls recently acquired Erren Recondition, a specialist in footwear and apparel reconditioning based in Arnhem, Netherlands. This acquisition expands Soles4Souls' ability to help brands and retailers extend product life through cleaning, refurbishment, and remediation services.We are seeking a full-time Operations Manager to lead operations related to this acquisition, oversee the launch of new capabilities at our Wadley, Alabama warehouse, and serve as the operational bridge between our U.S. and European teams.Primary Responsibilities:Serve as the operational lead for Solutions4Good in Wadley, including the launch of new capabilities such as mold remediation, cleaning, and refurbishmentOversee day-to-day operations to ensure projects are executed effectively, safely, and on scheduleCoordinate timelines, manage priorities, allocate resources, and ensure quality standards are consistently metPartner closely with the Erren Recondition team in Europe, the Business Development team and donors on communication project planning, timelines, and operational executionLead training and onboarding on the Erren operational model, including processes, quality standards, and project management approachEstablish, document, and maintain standard operating procedures (SOPs) for U.S. operationsEnsure compliance with all applicable U.S. regulations, safety standards, and company policiesParticipate in organizational, team, and departmental meetings as assignedPerform additional duties as assigned by the Director of Warehouse & Logistics or the General Manager, Solutions4GoodQualifications, Skills & Capabilities:A clear and confident communicator who provides strong direction and guidanceHighly organized with excellent planning and prioritization skillsResults-driven with a proactive, solution-oriented mindsetDetail-oriented with a strong focus on quality and consistencyComfortable managing multiple timelines and resources simultaneouslyCalm and effective under pressureHands-on, decisive, and willing to lead by example5+ years of relevant operations, product, remediation and quality experienceInternational or cross-border operations experience preferredAbility to travel for at least 2 weeks to onboard in Arnhem, Netherlands, and potentially moreAbility to work onsite at the Wadley, AL warehouse for five days (hours of operation: 7-3:30 CT)High school diploma or GED requiredAbility to pass a background checkValid driver's license requiredPhysical Demands:There may be times when you are working at our warehouse or in a capacity outside of your physical office space. Please note that these physical requirements are not exhaustive, and Soles4Souls may add additional job-related physical demands to these if the need arises:Lifting: The ability to lift and carry objects weighing up to 50 pounds if necessary.Standing: Must be able to stand for extended periods of time.Sitting: Sit for long periods while working at a desk or computer.Walking: Walk or move around the work area as needed.Bending and Stooping: Occasionally bend, stoop, kneel, or crouch to access equipment or perform tasks.Reaching: Reach overhead, horizontally, and down to access materials or equipment.Vision: Must have clear vision, including close vision, distance vision, color vision, and the ability to adjust focus.Hearing: Hear and communicate effectively in person and over the phone.Manual Dexterity: Use hands and fingers to handle, feel, or operate objects, tools, or controls.Repetitive Motion: Perform repetitive tasks, such as data entry, for extended periods of time.Work Environment: Be able to work in various environments, including indoor and outdoor settings, and be exposed to varying weather conditions if applicable.Compensation: To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. Final offer amounts are determined by multiple factors including skills, depth of work experience and relevant licenses/credentials, and may vary from what is listed.S4S is an equal opportunity employer committed to building a diverse staff and strongly encourages applications from candidates of color and other diverse backgrounds. Competitive salary. Benefits include medical insurance with 80% employer coverage, HRA account, 100% dental insurance & vision coverage, long-term disability, life, 401K with up to 6% employer match, professional development benefits, open FTO and paid parental leave.