Billing Specialist

Description: Estimated salary (if shown) is AI generated through Indeed. Pay is based on experience and will be discussed during the interview process. POSITION SUMMARY The Billing Specialist is responsible for processing all agency bill invoices in the Agency Management System. This role is crucial for ensuring accurate and timely billing of insurance policies, processing payments, and resolving any billing discrepancies. The Billing Specialist will work closely with internal teams to maintain smooth billing operations and uphold the agency's financial health. ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions include, but are not limited to the following: Generate invoices for insurance premiums and services. Generate monthly client statements. Record and process all funding received for finance agreements. Respond to agencies inquiries about billing issues and provide clear explanations. Liaise with insurance carriers and internal teams to clarify billing-related issues and updates. Prepare regular billing and financial reports for management, highlighting key trends, outstanding accounts, and areas for improvement. Ensure all billing practices comply with regulatory requirements and company policies. Maintain accurate and up-to-date billing records and reports in the agency’s management system. Identify opportunities to streamline the billing process and improve efficiency. Assist with commission statement processing and downloading as needed. Enter Manual Records as needed. Special projects and other duties as assigned. Requirements: High school diploma or equivalent required; Associate's or Bachelor's degree in Accounting, Finance, or a related field preferred. 2+ years of experience in billing, accounts receivable, or a related financial role, preferably within the insurance industry. Strong understanding of billing processes and financial principles. Proficiency in Microsoft Office Suite (Excel). Experience with agency management systems (EPIC) preferred. Excellent attention to detail and accuracy in data entry and financial calculations. Strong organizational skills and ability to manage multiple tasks simultaneously. Exceptional communication and customer service skills. Problem-solving abilities with a focus on resolving billing discrepancies. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. United Insurance is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.