Strategic Account Manager - NYC

Overview: The Strategic Account Manager is primarily responsible for Resident/Fellow education, training, certification, and handoff continuum activities and, secondarily, for the ongoing sales and support of the Company's product(s) in the US Ophthalmology Teaching Institutions, Veteran Affairs Hospitals, and Department of Defense Hospitals.ResponsibilitiesCreate demand for Sight Sciences products within both company and industry-compliant guidelinesDevelop effective educational and sales presentations to differentiate product(s) compared to current surgical glaucoma offerings with Ophthalmic surgeons within the assigned territoryAnalyze data and manage territory to create an effective business plan, including regular funnel management and forecastingMaintain knowledge of current trends in the industry and competitive productsManage territory budget and resourcesComplete administrative paperwork in a timely manner and communicate with the Manager regarding established key performance indicators and feedback from physicians.Attend various sales training workshops, sales meetings, national/regional conferences, and relevant trade showsMaintains direct contact with customers to enable the best clinical outcomesEstablish and foster Key Opinion Leader (KOL) and Future Key Opinion Leader (FOL) relationshipsPre-sale: Responds to customer inquiries to determine appropriate product literature and pricing schedules; influences production and shipping schedulesPost-sale: Responds to customer inquiries (RMA, status, delivery, etc.). Resolves production scheduling and shipping or invoicing problems; determines the validity of warranty claims and schedules repair resourcesSupport company goals and objectives, policies, and procedures that comply with FDA Quality System Regulations (QSR), ISO 13485, and any other applicable domestic or international requirementsMaintain a professional and credible image with key physicians, distributors, consultants, vendors, and co-workersSkills/QualificationsBachelor's degree or equivalent experience required5+ years of sales experience, with preferably a minimum of 3 years of medical sales experience in ophthalmology, with a proven track record of successSuccessful sales track record in the medical device industryAbility to navigate complex health systems efficientlyStrong relationship-building skillsStrong sales presentation skillsAbility to work independently and as well as within a strong team environmentExcellent verbal and written communication and presentation skills necessaryStrong business acumen skillsRequired residence in territory geographyTravel requirement: 30% to 60% overnight travel (territory dependent)Face-to-face interaction with customers: 90%For California, the base salary range for this position is $145,000 - $165,000 (highly qualified) a year. The Company maintains highly competitive, performance-based compensation programs.