Screening Advisor

OverviewThe Screening Advisor is a highly visible, strategic role responsible for ensuring customers successfully use and gain value from RealPage Screening products and services. You'll act as the primary point of contact for a portfolio of top multifamily owners and operators, helping them optimize screening performance, align to business goals, and drive measurable outcomes.This role blends relationship management, internal/external consulting, and operational expertise. You'll partner closely with both customer stakeholders (from onsite teams to executive leadership) and internal teams across Product, Support, Sales, and Customer Success.The Screening Advisor is responsible for understanding RealPage Screening operations and maintaining a high-level knowledge of Screening products and interdependencies with other RealPage solutions. The ability to anticipate and communicate customer needs and identify customer barriers while prioritizing organizational goals and initiatives is an integral part of this position.To be successful in this position, you should be a self-starter, proactive and insightful. You should be a skilled communicator and an innovative problem solver. You should maintain high activity levels with limited direction, and be able to thrive where financial results are imperative.ResponsibilitiesMaintain updated knowledge of Screening products, services and industry regulatory/compliance trendsParticipate and execute upon Strategic initiatives as assigned by Screening GM.Serve as the primary Screening contact for assigned customer accountsBuild strong, trusted relationships with stakeholders at all levels (onsite → C-suite)Understand client goals, screening operations, and success metrics to drive Screening valueAdvise customers on best practices and optimal configuration of Screening productsParticipate alongside Customer Success/SAM in recurring business reviews (weekly/monthly/quarterly) focused on performance and adoptionConduct presentations and in-person meetings with customers as neededMonitor and report on screening performance, adoption trends, and financial outcomesIdentify areas within RealPage where process improvements will streamline functional areas and improve the customer experiencePartner cross-functionally with Product, Development, QA, Marketing, and Implementation teams to ensure the successful launch and acceptable performance of solutionsAdvocate for customers by prioritizing enhancement requests and providing product feedbackAnticipate risks, remove barriers, and proactively communicate solutionsQualifications 8+ years of experience in the property management industry (customer side preferred)5+ years of experience with resident screening policies and proceduresStrong understanding of multifamily operations at both corporate and property levelKnowledge of RealPage Screening products (highly preferred)Proven ability to build relationships and influence at all levels, including Director, VP, and C-suiteStrong business acumen and understanding of industry trends, compliance, and technologyExcellent communication skills-written, verbal, and presentationHighly organized with strong follow-up and documentation skillsSelf-starter mindset with the ability to manage high activity with minimal directionAbility to navigate complex customer scenarios and problem-solve creativelyProfessional, personable, and persuasive communication styleAdditional Details Bachelor's degree requiredTravel as needed (typically Ability to participate in presentations, training sessions, and customer meetingsSALARY AND BENEFITS RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:Health, dental, and vision insurance.Retirement savings plan with company match.Paid time off and holidays.Professional development opportunities.Performance-based bonus based on position.Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.#LI-JW1#LI- RemotePay RangeUSD $105,800.00 - USD $180,200.00 /Yr.