Remote Bilingual Service Desk Analyst - Spanish/English

CAI is hiring a Bilingual (Spanish/English) Service Desk Analyst to efficiently provide Level 1 technical support. This full-time remote role involves assisting both English and Spanish-speaking users via phone, email, or chat, ensuring thorough documentation of issues and resolutions. Qualifications include 6-12 months' experience in a similar role, strong troubleshooting abilities, and a High School Diploma or GED. A positive customer service approach and problem-solving skills are essential for success in this position.#J-18808-Ljbffr