Staff Backend Engineer (PLG / Data Pipelines / Reliability)

Staff Backend Engineer (PLG / Data Pipelines / Reliability)Location: Remote (U.S. or Canada)Compensation: $240,000–$250,000 base (estimated) + meaningful pre-IPO equityAbout Our ClientOur client is building an AI-native operating system for local businesses—starting with restaurants. Their platform replaces the patchwork of tools owners use to run the business (website, online ordering, CRM, marketing, and more) and is designed to work agentically: instead of making owners do the work to grow revenue and profit, the software does the work for them.They’ve achieved significant traction since 2020, generating tens of millions in revenue and processing over a billion dollars in online orders. Their product is used by tens of thousands of restaurant owners and has helped save owners significant fees. The team is in the low hundreds and continues to scale.The Product You’ll OwnOur client’s free restaurant health report product is one of their most visible and fastest-growing offerings. A restaurant submits their URL and receives a clear view into where they’re losing money online—website performance, Google presence, menu quality, and more. New AI-powered scoring capabilities are launching on top of it, and the backend needs to be fast, resilient, and built to scale.The RoleOur client is hiring a Senior Backend Engineer to own the backend services and pipelines powering this health report end-to-end. This is a high-ownership role where you’ll harden the platform before major expansion, establish foundational architecture patterns, and partner closely with product-led growth and AI teams as the product evolves.Tech StackBackend: Node.js, TypeScriptDatabases: MongoDB, PostgreSQLInfrastructure & Observability: AWS, Datadog, TemporalWhat You’ll DoOwn backend services and data pipelines end-to-end—from ingesting third-party presence signals (e.g., Google, Yelp, menus, LLM GEO signals) to serving results reliably at scaleHarden the platform for expansion: reduce latency, improve uptime, and build the observability/alerting layer needed to scale confidentlyEstablish platform foundations: shared abstractions, operational runbooks, and architectural patterns that reduce toil and enable other engineers to build fasterPartner with PLG product and AI/agents teams as the product expands into new scoring dimensions and AI-powered capabilitiesWhat Our Client Is Looking For7+ years of experience, including meaningful ownership of production backend servicesExperience building and operating data pipelines, third-party integrations, and async processing systems at scaleProven track record improving reliability: observability, alerting, incident reduction, and making operational health a team habitExperience in product-focused startup/scale-up environments with end-to-end ownershipStrong cross-functional collaboration—product/design/business partners would vouch for your teamworkHigh ownership, excellent communication, and a proactive approach to identifying and solving problemsWhy This RoleOwn the backend of a highly visible PLG product at meaningful scaleBuild platform foundations before a major expansion (architecture, observability, runbooks, reliability)Work at the intersection of data pipelines, integrations, and AI-powered scoring systemsRemote-first role with strong compensation and equity upsideCompensation & BenefitsEstimated base salary: $240K–$250K (dependent on level, location, experience) + generous pre-IPO equityComprehensive health coverageRemote-first workplace / work from anywhereUnlimited PTO + additional perks