Mainframe Application Support
Role: Mainframe Application SupportLocation: Chandler, AZ AND Des Moines, IA (Hybrid)Duration: 18+ Months ContractRequired SkillsStrong experience in Mainframe Production Support (application support required)Technologies/toolsJCL, COBOL, CICS, DB2, CA7, IDCAMS, Mainview File tools: File Manager, File Analyzer, EZTRIEVExperience with ticketing and documentation tools (ServiceNow, JIRA, Confluence or similar)Ability to work in a high-volume, production-critical environmentKey ResponsibilitiesProvide Level 2/3 production support for Automated Credit, Rewards, and Credit Card Hub applicationsMonitor production systems and ensure system stability and uptimeAnalyze and troubleshoot failed mainframe jobs (JCL)Perform root cause analysis and support ad hoc job executionsPartner with Production Control to restart and recover failed jobsRespond to business user requests and application team needsMaintain and update incident tracking (ServiceNow, JIRA, Confluence)Monitor and respond to application group mailboxesDocument incidents, resolutions, and create JIRA stories for follow-upAbout CompanyWe represent Logisoft Technologies, Inc. with pride; We present ourselves as a premiere Technology, Consulting, Product Development, and Software Services Company.Our Head Office is located in SouthPlain field, NJ, and Our Offices location is in Hyderabad, INDIA & Accra, GHANA.We are Microsoft Official Partners - A Microsoft Certified Partner that helps customers with a range of IT projects and specific IT solutions.We started our journey in the year 2008. In the past 16+ years, we have acquired the trust of many IT market leaders.LOGISOFT Technologies is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, national origin, ancestry, disability, marital status, or any other legally protected basis under federal, state or local law.Interested candidates can apply directly to this posting or they can reach