BILLING & INVOICING COORDINATOR

Are you a private, introspective person who cannot sit down to watch a movie or find time to relax with friends because you feel there is so much that needs to be finished today? Do you find yourself impatient because you have to get on with unfinished work at hand? Do you find it easy to voice your opinions on issues that concern you? Do you tend to do things only one way because to you it is the most accurate way to get it done? Do you like to fully explain things using data? Do you prefer following processes that are by the book rather than managing people? If this sounds like you, then we need to talk… Frazer, a leading builder of emergency medical vehicles, is currently seeking a Billing & Invoicing Coordinator to join our team. The Billing & Invoicing Coordinator at Frazer reports to the Sales Operations Manager, and is responsible for collaborating with sales, other departments, customers and dealers for the purpose of maintaining accounts receivable. Responsible for invoice generation, tracking payment status, keeping meticulous records, resolving discrepancies and ensuring dealer payment terms are met. What Does a Week in the Life of the Billing & Invoicing Coordinator Look Like?Ensure superior levels of client service in interactions with all levels of clients, dealer partners, vendors, and Frazer employees.Clerical activities related to billing and invoicing include: chassis and unit reconciliation, timely submission of requisition requests, chassis and unit invoicing, and updating Google Sheets and Syteline.Coordinate with dealers to ensure buyers' orders are received in a timely manner and accurately reflect the customer, make, model, and price.Generate dealer breakdowns during final unit reconciliation.Track unit payment-to-dealer status.Ensure chassis pricing is kept accurate and up to date.Update Google Sheets and Syteline.Coordinate with Sales to ensure customer billing contact information is kept accurate and up to date, and that customer payment terms, source, and method of payment are accurately reflected on documentation.Conduct research to aid in the investigation of discrepancies and errors.Respond to inquiries regarding billing, invoicing, and payment status.Follow up on outstanding payments and secure funds.Run reports for management as requested.Contribute to process improvement initiatives set forth by the department and company. Required Education and Experience:High School Diploma3-5 Years of Related ExperienceKnowledge of Basic Accounting PrinciplesExperience with Google Sheets or Microsoft Excel Preferred Education and Experience:Associates DegreeExperience using SytelineExperience using CRMGoogle Suite (Sheets, Gmail, Documents)Safety & Drug PolicyEmployee health and safety is a priority here at Frazer. We're committed to providing a safe, secure and productive environment for our Frazer family. To help with this, we perform thorough background checks during the hiring process for all candidates. Convictions will not disqualify you from employment at Frazer, but failure to tell us about it up front will. Also, Frazer has a zero tolerance drug use policy and you must pass a pre-employment drug screen. If you can’t pass it, we’re not the place for you. A True CultureFrazer is a company that relies on its core values and the drive of its people. With a focus on longevity and employee success, Frazer welcomes its employees to push the envelope and drive improvement across all aspects of the company. At Frazer, you can unleash your potential! Employee Driven BenefitsAt Frazer, we take pride in listening to what our employees want in benefits. We've come up with a unique set of employee benefits and designed them around our culture. Weekly paycheck, so you can shop every Friday!Health Care InsuranceDental Benefit options401k plan with a company match!Disability InsurancePaid Time Off that begins accruing your first day of employmentEight paid company holidays and ability to take time off during company shut down from Christmas to New Year’s Day!The “Company Kitchen” on site for lunch and snack choicesFlexible Work SchedulesProfessional development and skills trainingFree Life Skills Training such as financial wellness classes Skills (to Pay the Bills)Here's a list of a few competencies that the Billing & Invoicing Coordinator at Frazer should have… Able to multitask without compromising the accuracy of workAble to pivot between priorities and requests quicklyStrong analytical, quantitative and problem-solving skillsExcellent communication and interpersonal skillsExcellent customer service skillsAble to work in a high activity environment with frequent interruptionsWillingness to take initiative Software KnowledgeAlso, here are a few software packages that the Billing & Invoicing Coordinator would eventually need to be versed in. Don’t worry . . . we expect some on-the-job training. Google G-Suite (Gmail, Documents, Drive, Spreadsheets, etc.)UKG (HRIS)Syteline ERP Work Schedule The Billing & Invoicing Coordinator will work Monday to Thursday 7:00 AM- 4:30 PM, Friday 7:00 AM- 11:00 AM. Late afternoon/evening/weekend hours may be required as needed. Work schedules may change to accommodate production needs. Application ProcessIf this sounds like a great opportunity to you, visit our website to complete the following steps:Online applicationResume and optional cover letterCulture Index Survey - as part of our process, please take this short survey (5-12 minutes to complete) on a computer, tablet, or laptop NOT a smart phone. It does not always function properly on smart phones and is difficult to see. Also, please take the survey in your native/first language (there are multiple choices besides English in the drop down menu if needed).WOTC Questionnaire- Frazer participates in the Work Opportunity Tax Credit (WOTC) program, which is a federal program designed to encourage the hiring of members of certain demographic groups that typically have more difficulty securing and retaining employment. While this is optional, we encourage you to answer the following questions, completely and honestly, your answers will be kept confidential and will have no effect on your job opportunity or any benefits you or your family may be receiving.Thanks again for your interest in Frazer. Should your skills and qualifications meet those of the position, we will contact you further. Please check your email for further application status updates.We look forward to hearing from you!