Senior Technical Program Manager

DescriptionAbout the RoleSalesforce is looking for a Senior Technical Program Manager to lead complex, cross-functional programs within our IT Delivery Services organization — specifically supporting the Employee Success and Finance sub-pillar. In this individual contributor role, you'll be the connective tissue between engineering teams, business leaders, and executives, ensuring that critical programs are delivered with clarity, accountability, and measurable impact. If you thrive on turning ambiguity into action and love seeing large-scale programs land successfully, this role is for you.What You'll Be DoingLead programs and projects through the full lifecycle — from scoping and planning through execution, delivery, and retrospective — holding teams accountable for on-time, high-quality outcomesPartner with product management, engineering, and cross-functional stakeholders to define scope, deliverables, resource needs, and timelines; engage senior leaders and executives to build alignment and secure approvals on key milestonesIdentify and actively manage program risks, issues, and dependencies; develop and execute mitigation and contingency plans in collaboration with other TPMsFacilitate program meetings to drive key decisions and clear obstacles; maintain comprehensive documentation including status reports, governance materials, and leadership readouts covering risks, metrics, and decisionsCoordinate handoffs, manage cross-program interdependencies, and drive retrospectives to embed continuous improvement into delivery practicesSupport PI Planning (for SAFe engagements) and other planning ceremonies, synthesizing outputs into actionable program materialsIdentify program budget needs and partner with portfolio management on quarterly forecasting, tracking, and reportingRequired QualificationsWhat We're Looking For7+ years of Technical Program Management experience in a highly matrixed enterprise environment, including 3+ years executing programs in a hybrid delivery model (Waterfall and Agile) using frameworks such as Scrum, Kanban, or SAFePMP certification and at least one Agile certification (Scrum Master, SAFe, or equivalent)Proven ability to influence senior stakeholders and executives, build alignment across diverse teams, and communicate program status with clarity and confidence at all levelsExperience establishing and maintaining program governance frameworks, including risk management, budget forecasting, and delivery reporting in a portfolio contextWorking knowledge of core HR and payroll platforms (e.g., Workday, Benefex, Equity Edge), financial systems (e.g., SPIFF, Concur), and integration technologies; ability to engage credibly with engineers and architects on data flows, system dependencies, and cross-functional technical trade-offs across payroll, equity, and financial operationsWorking knowledge of AI tools and how to apply them to drive delivery management efficienciesPreferred QualificationsExperience supporting IT programs in the Employee Success or Finance domainFamiliarity with portfolio management practices and toolsTrack record of building and maturing program governance frameworks from the ground upWhy Join?This role puts you at the intersection of people, technology, and business — leading programs that directly shape how Salesforce operates and supports its employees globally. You'll have real visibility with senior leadership and the opportunity to drive meaningful improvements to systems that thousands of Salesforce employees rely on every day. You'll also join a team that genuinely invests in your growth as a program leader and Trailblazer.For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.Unleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.At Salesforce, we strive to create an accessible and inclusive experience for all candidates.If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodation Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.Equal Opportunity Statement.Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.The typical base salary range for this position is $150,100 - $227,000 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $180,200 - $247,900 annually.The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.Salesforce welcomes all.In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.