TENNESSSE STATE PARK LEAD SERVER - 03242026-76230

Job Information State of Tennessee Job InformationOpening Date/Time03/24/2026 12:00AM Central TimeClosing Date/Time04/06/2026 11:59PM Central TimeSalary (Hourly)$10.30Job TypeFull-TimeCity, State LocationChapel Hill, TNDepartmentEnvironment and ConservationLOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF ENVIRONMENT & CONSERVATION, TENNESSEE STATE PARKS DIVISION, MARSHALL COUNTYQualificationsEducation and Experience: Experience equivalent to one year of experience of food service work.Necessary Special Qualifications:Applicants for this class must within 90 days of their hire date obtain:1. TIPS or ServSafe and Alcohol2. ServSafe Food SafetyExamination Method: Education and Experience, 100%, for Preferred Service positions.OverviewThis position is responsible for leading the daily shifts in the restaurant and serving food and beverages to multiple tables and service requests in the lounge and restaurant.ResponsibilitiesCoach and train new or existing servers in restaurant service standards and catering events.Assist with stocking and setting up restaurant and catering tables before each shift or function.Ensure guest satisfaction by placing food and beverage orders in a timely manner.Assist with pre-shift meetings to discuss shift objectives and nightly food and drink specials.Suggest wine pairings to guests to complement their food selections.Be familiar with locally sourced beverage offerings and can distinguish the unique nature of each product to guests.Work with point-of-sale systems and accurately handle cash and credit card transactions.Maintain a clean, organized restaurant and side stands that exceed the Department of Health expectations.Competencies (KSA's)Competencies:1. Customer Focus2. Plans and Aligns3. Directs Work4. Instills Trust5. Communicates EffectivelyKnowledges:1. Customer and Personal Service2. Clerical3. Food ProductionSkills: 1. Active Learning and Listening2. Instructing3. Coordination4. Mathematics5. SpeakingAbilities: 1. Auditory Attention2. Prolonged Stamina3. Limb and/or Full Body Flexibility4. Multilimb Coordination5. Reaction TimeTools & Equipment1. Computer/ Point of Sale System/ Printer2. Telephone3. Small kitchen appliances4. Bar tools and equipment