Front Desk/Administrative/PSR/Practice Coordinator

Job Description Position SummaryThe Practice Coordinator provides high-level administrative and front office support for the Orthopaedic Surgery Spine Center. This role is responsible for patient check-in, surgery scheduling, prior authorizations, provider support, and coordinating daily clinic operations. The ideal candidate will possess strong healthcare administrative experience, excellent customer service skills, and the ability to thrive in a fast-paced clinical environment.Key ResponsibilitiesGreet and check in patients while providing exceptional customer service.Schedule surgeries, appointments, and coordinate provider calendars.Submit and follow up on prior authorizations and insurance-related requests.Provide administrative support to physicians and clinical staff.Answer and manage incoming calls, patient inquiries, and scheduling requests.Maintain accurate patient records and documentation within APeX/Epic systems.Coordinate communication between patients, providers, and internal departments.Ensure smooth daily clinic workflow and support front desk operations.Assist with general office and clerical duties as assigned.Required QualificationsMinimum 1+ year of healthcare administrative, medical office, or front desk experience.Prior experience with:Patient check-in/check-outPrior authorizationsSurgery schedulingProvider administrative supportExperience using APeX/Epic systems required.Strong organizational and multitasking abilities.Excellent verbal and written communication skills.Professional phone etiquette and customer service skills.Ability to work collaboratively in a team-oriented environment.Strong attention to detail and problem-solving skills.Preferred SkillsOrthopaedic or surgical clinic experience preferred.Experience working in high-volume outpatient healthcare settings.Knowledge of medical terminology and healthcare workflows.Soft SkillsTeam PlayerDetail-OrientedAdaptable & Eager to LearnProfessional CommunicationCustomer Service FocusedProblem SolverReliable & OrganizedCompany DescriptionAlphaProTemps is specialized in providing "best-in-class" professional staff augmentation services. These recruiting directives include temporary labor, contract sourcing, professional & technical niches, vendor-on-site, and managed service programs.Company DescriptionAlphaProTemps is specialized in providing "best-in-class" professional staff augmentation services. These recruiting directives include temporary labor, contract sourcing, professional & technical niches, vendor-on-site, and managed service programs.