Sales Support Representative

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.Check out our many videos to learn more! http://www.dxpe.com/about-us/careers/The Sales Support Representative supports the outside sales team and manages lead follow-up, sales coordination and customer satisfaction activities.Responsibilities of the Sales Support Representative include, but are not limited to:Manage the equipment sales administrationManages CRM and ERP systems coordinationManages OS account lists on business systemsTracks activity and revenue at target accountsGenerates special sales reports for management as neededCoordinates communication between business unit / OS / ISDevelops tracking procedures to include log in, assignment, follow upFollows Leads from cradle to grave and tracks resultsEvaluate and discuss technical questions regarding pump sales and serviceGenerating quotes with goals to close ordersDetermine customers' needs by going beyond what they are requesting with goals of future sales developmentData collection of new and existing customer accounts to build a comprehensive databaseDevelop accounts by checking customer's purchase history, suggesting related and new productsMaintain and improve quality results by following standards, recommending improved policies and proceduresFunction as a liaison between engineering and other departments as appropriate to maximize superior salesSocial media style interaction within our company in efforts to close the gaps on miscommunicationQualifications of the Sales Support Representative include, but are not limited to:3-5 years of experience in Inside Sales and/or MarketingBroad knowledge and experience in the industryPrior knowledge of logistical mattersStrong knowledge of Windows based programsTech savvy with the ability to perform on a multi-screen computer environmentPossess organizational skills to work in a fast-paced environmentPrior use of the NetSuite platform or knowledgeable with CRM and business enterprise software systems, update and maintain systems with new sales information or similar CRM is an assetMeet deadlines and keep commitments consistentlyExtremely detail oriented and highly organizedAbility to multi-task and re-prioritize tasks on an ongoing basisExcellent skills in both verbal and written communicationStrong phone presenceAbility to work both, independently and within a team#zrjjAdditional InformationWorking Conditions: Office EnvironmentTraining/Certifications: N/AShift Time/Overtime: Monday-Friday / 8:30 am – 5 pmTravel: No travel requiredEducation: High School DiplomaDXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week, including: medical, dental, vision, flexible spending account, paid holidays, life and disability insurance, and additional supplemental benefits. All employees are eligible to participate in the 401(k) plan.Salary is commensurate with experience. Except where prohibited by state law, all offers of employment are contingent upon successfully passing a drug test. DXP is an equal opportunity employer and participates in E-Verify. EOE/M/F/D/V.