Radiology Scheduling Customer Service Specialist
Radiology Scheduling Customer Service SpecialistCosta Mesa, CA$22 - $25 per hourMonday - Friday | 8:30 AM - 5:05 PM100% Onsite | 6-Month Contract (Possible Temp-to-Hire)Are you experienced in radiology scheduling and looking for an opportunity to grow within a respected healthcare organization? We are seeking a Radiology Scheduling Customer Service Specialist who thrives in a fast-paced environment and has hands-on experience scheduling diagnostic imaging services. This role is ideal for someone who enjoys helping patients navigate their healthcare journey while ensuring appointments are scheduled accurately and efficiently. What You'll DoSchedule radiology diagnostic imaging appointments for patients and providers Coordinate testing such as mammograms, DEXA scans, X-rays, ultrasounds, CT scans, MRIs, and nuclear medicine exams Verify health insurance coverage and eligibility for imaging services Provide exceptional customer service to patients, providers, and internal departments Manage high-volume phone calls and scheduling requests Ensure accurate documentation and follow scheduling protocols within internal systems Required Qualifications(Resume must show this experience) 2+ years of DIRECT radiology diagnostic testing scheduling experience (Examples: mammogram, DEXA, X-ray, ultrasound, CT, MRI, nuclear medicine) Health insurance verification knowledge Strong customer service and communication skills Ability to work in a fast-paced healthcare scheduling environment Preferred QualificationsExperience with Epic EMR Position DetailsLocation: Costa Mesa, CA (100% onsite) Schedule: Monday - Friday, 8:30 AM - 5:05 PM Contract: 6 months with possible temp-to-hire based on performance and business need Pay Range: $22/hour (entry level experience) up to $25/hour (for candidates with several years of experience) If you have direct radiology scheduling experience and insurance verification knowledge, this is a great opportunity to join a collaborative healthcare team and potentially transition into a long-term role. Pay Details: $22.00 to $25.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.