Operations Coordinator

About Nen CreativeNen Creative partners with tech startups to launch bold ideas into the world, creating the brands, products, and stories that fuel their growth.Since 2022, we've partnered with some of the world's top founders and institutions, including Amazon, Pear VC, Andreessen Horowitz, Mercor, Context Inc, Netic, Listen Labs, Tech Week, Mantis VC, Spur, Flora, and more.We're growing fast and looking for great people to join us.About The OpportunityNen Creative is looking for an Operations Coordinator to help support and improve the systems that keep the company running day-to-day.This role is ideal for someone early in their career who is highly organized, operationally minded, detail-oriented, and excited to grow inside a fast-moving creative startup environment. You’ll work closely with leadership across operations, finance, production, and project management to help maintain internal systems, support billing and operational workflows, and improve how the company operates as we continue to scale.A big part of this role is making sure the basics happen consistently: invoices go out on time, vendors get paid, expenses are tracked, hours are logged, and internal systems stay organized. In the first few months, the focus will be learning our systems and executing these workflows reliably. After 3–6 months, you’ll start identifying and implementing process improvements that make our operations cleaner, faster, and more scalable.What You'll DoOwn day-to-day invoice intake, payment tracking, vendor follow-up, and reimbursement coordinationSupport client invoicing, A/R follow-up, collections tracking, and billing coordinationMake sure invoices are sent on time and payment status is clearly trackedHelp ensure vendors are paid on time and approval workflows move quicklyTrack team hours, follow up on missing time entries, and help reconcile hours against client agreementsMaintain clean records across Ramp, Gusto, QuickBooks, Monday, and internal tracking systemsSupport expense tracking, receipt collection, card management, and reimbursement workflowsHelp document SOPs and improve repeatable finance and ops processes over timeFlag issues early when something is missing, delayed, inaccurate, or likely to create downstream problemsWhat We're Looking For0–2 years of experience preferredStrong internship experience welcomedExtremely organized and detail-orientedStrong operational follow-through and sense of accountabilityComfortable handling recurring operational tasks with consistency and accuracyStrong written communication skillsComfortable learning and working across systems and tools quicklyAble to manage multiple priorities without things slipping through the cracksProactive, resourceful, and willing to learnComfortable in a fast-moving startup or agency environmentHigh level of discretion and professionalism around sensitive company informationWhy Join NenBe part of a small, fast-growing creative studio trusted by world-class startups and investorsWork directly with the partners on ambitious, high-impact projects across some of the most interesting companies in techLead and define the strategy practice at Nen, with real ownership over how we approach the work and how the team growsHelp shape the brands, narratives, and stories of the next generation of tech companiesMedical, dental, and vision coverage, 401(k), PTO, and company holidays