Inside Sales Associate

We're looking for an Inside Sales Associate to join our growing office in Mason, OH! What you'll do: Proactive calls to current and prospective customers to initiate an in-person meeting for local Outside Sales team members. Receive and respond to phone, e-mail, and web-based inquiries regarding technical data/support, price, and delivery, from customers. Complete proactive open quote follow-up or new product information phone calls. Strategize with business development team to increase visits and sales. Support new business development activities by follow-up phone calls on sales leads, as required. Back-up Inside Sales team with phone calls and email support as needed. Must address customers' issues and ensure effective and responsive problem resolution. Assist customers with order clarifications, including, but not limited to, shipping, invoicing, payment terms, freight terms, quantity, model codes, and resolving credit holds. Maintain Strategic pricing templates and pertinent "Attention Tab" notes in customer accounts. Contact the OFG group for assistance/scheduling on special lead-time items. Call and email Customers to confirm availability and send invitations for appointments with Outside Sales. Update customer information based on the quality of visits and reschedule or cancel appointments. Use leads from Marketing, trade shows, and email blasts to set up appointments and/or provide customer quotes What you'll need: Two/Four year degree, preferably in a technical field. AND related customer service or sales experience. OR equivalent combination of education and experience Build Your Inside Sales Career at VEGA Americas VEGA Americas manufactures, distributes, and services process instrumentation to measure level, density, weight, and pressure. Our products have been making industrial processes safer and more efficient for over 60 years. As an employee, you'll find VEGA Americas commits itself to the highest quality standards and respect for the individual needs of employees, customers, vendors, and shareholders. Don't take it from us alone, VEGA has been awarded a Cincinnati Enquirer's Top Workplace Award for 9 years running! Our Mission: With innovative technologies and services, we develop solutions that inspire. Through our sense of simplicity and our focus on people, we are looking to the future with curiosity. Locally grounded and globally connected, together we give values a home. Our Values: Curiosity, Humanity, Simplicity, Connectivity VEGA Americas, Inc. is an Equal Opportunity employer. It is our policy that we will not discriminate against any person based on race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, disability, or veteran status. We are proud to be an Equal Opportunity Employer. EOE AA Minority/Female/Vet/Disability