Desktop Support Specialist

Job Title: Desktop Support SpecialistLocation: College Township, PADuration: 6+ MonthRole Descriptions: Job Summary• Deploying desktops and laptops, monitors and other equipment and software to end users at Micron• Replacement and upgrade of consumer replaceable parts (ie hard drives, memory, graphic cards)• Troubleshooting basic network issues, activating ports, VPN connections, basic configurations on switches.• Troubleshooting hardware and accessories issues (ie desktops, laptops, monitors, keyboard/mice, printers, mobile devices, A/V equipment).• 2+ years providing end-user technical support preferred• A+ Certification preferred• Working knowledge of the following technologies:• Active Directory• Windows XP, 7, and 10• Knowledge of anti-virus / anti-malware programs• Microsoft Office suite• Building / imaging computers• Wiring / Cabling• Network technologies• Installation and support of wide range of peripherals.