Appliance Repair Technician

THIS POSITION WOULD BE LOCATED IN NASHVILLE, TN AND REQUIRE RELOCATION.At Hoffmann Brothers, we are committed to our mission of Improving Life in Every Home—for our customers, employees, and the communities we serve. For over 40 years, we have been a leader in HVAC, plumbing, electrical, and appliance repair for both residential and commercial properties in St. Louis—and now in Nashville, TN for the past 5+ years! As a recipient of multiple Top Workplace and industry awards, we prioritize taking care of our employees, ensuring they, in turn, provide the best service to our customers.Why Join Us?We offer a range of benefits, including:Competitive Pay ranging from $25-$35 per hour + Commission100% Employer-Paid Medical, Dental, and Vision Coverage for You and Your Qualified DependentsPaid Time Off - Starting Day 1401(K) with Competitive Company Match (HB doubles your contribution)A Supportive Work Environment and Healthy Work-Life BalanceNo On-Call or WeekendsPaid Training and Leadership Development ProgramsNumerous Opportunities for Career GrowthAnd much more!Job SummaryAs an Appliance Service Professional at Hoffmann Brothers in Nashville and Nashville surrounding areas, you will complete in-home service calls, repairing household appliances such as washers, dryers, refrigerators, stoves, microwaves, dishwashers, and garbage disposals. You will educate customers on their options, maintain a clean and organized job site, and keep your service vehicle well-stocked. You will work closely with customer-experienced coordinators and dispatchers to ensure seamless service execution.Key ResponsibilitiesDiagnose, repair, and maintain various household appliances, including dishwashers, ranges, and ovensRepair, replacement, and/or cleaning of dryer vent ducting as needed to ensure proper airflow and safe operationPerform functionality testing and troubleshoot issues such as leaks, excessive vibration, or unusual noisesDisassemble appliances to inspect for wear, corrosion, or faulty componentsTighten, align, clean, and lubricate appliance parts as neededRead schematics, wiring diagrams, and use diagnostic tools like multimetersRepair or replace defective components, including circuit boards, motors, belts, and heating elementsEnsure compliance with regulations regarding the recovery and recycling of refrigerantsMaintain a clean, well-stocked company vehicleCommunicate effectively with customers and provide clear service explanationsUtilize our Service Systems Process to manage service calls efficientlyRequirementsMinimum of 1+ years' experience in appliance repair and installationStrong customer service and communication skillsAbility to adapt communication styles to ensure a great customer experienceStrong organizational skills to document job details for future referenceWillingness to collaborate, share knowledge, and continuously improve processesAbility to communicate with dispatchers to ensure accurate schedulingCommitment to maintaining a clean and organized workspace, both on-site and in your vehicleDedication to safety and adherence to OSHA requirements, in alignment with company standards and best practicesPhysical Requirements & Work ConditionsRegularly required to sit, stand, walk, kneel, squat, and stoopFrequent use of hands to handle controls; ability to hear and speak clearlyAbility to climb ladders, work in hot/cold environments, and operate in confined spacesAbility to lift and move equipment weighing 50+ lbsWork conditions vary by season and job scope; must be prepared for outdoor workStrong communication is essential to coordinate with customers, vendors, and co-workersJoin Our Team!Hoffmann Brothers is an Equal Opportunity Employer committed to diversity and inclusion. If you're ready to build a rewarding career with a top industry leader, apply today!