Parking Ambassador

Parking Ambassador The Parking Ambassador is the first impression the guest has of the resort and creates an inviting, organized, and efficient sense of arrival for our guests. Their primary focus is on guest service and providing necessary information and directions for all Sundance guests. Key responsibilities include warmly greeting guests in a friendly and professional manner directing them to the appropriate parking lot for their needs, assisting in maximizing the parking inventory for events and high-volume days by directing the guest into an individual parking stall, assisting disabled passengers into and out of vehicle, demonstrating knowledge about all aspects of the property including lodging, dining, shops, mountain recreation, events, activities, and their locations, providing helpful information about opportunities of the day including answering questions and giving directions to their desired venue, sharing the Sundance story of land preservation and environmental commitment as the occasion arises, pacifying disgruntled guests utilizing exceptional people skills, recognizing lodging and other resort issued parking passes and direct accordingly, for lodging check-ins, obtaining the guest's last name and radio to the front desk to contribute to a seamless arrival, directing guests and employees to suitable parking area to prevent congestion and promote exceptional guest service, operating radio to communicate with base and other vehicles, and ensuring cleanliness of parking lots and shuttles. Qualifications include use of a 2-way radio, must possess a valid U.S. Drivers' License in good standing as determined by Sundance's Insurance Company guidelines. Commercial Driver's License is preferred, but is not required, while performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee is occasionally required to climb or balance. The employee is regularly required to lift and/or move 20 pounds, frequently required to lift and/or move 35 pounds, and must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be 21 years of age or older. Benefits include employee discounts on dining and resort amenities and active season pass.