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Senior Learning & Development Specialist - III*
Charleston, WVMarch 31st, 2026
We are looking for a dynamic and results-driven Senior Learning Technology Contractor to join our global Commercial Learning & Development team. This role is critical in driving innovation and excellence in digital learning solutions across the enterprise. You will work on cutting-edge platforms, leverage AI-driven tools, and collaborate with global stakeholders to deliver impactful learning experiences that improve performance and engagement.ResponsibilitiesLearning Technology Strategy & Implementation• Own and manage the deployment of enterprise learning platforms (LMS and integrated tools).• Partner with global teams to design scalable, tech-enabled learning solutions.• Ensure seamless integration with HRIS, CRM, and other enterprise systems.AI & Simulation-Based Learning• Develop and implement SmartWinnr AI role-play simulations for skill-building and scenario-based training.• Create and manage AI agents to deliver personalized learning experiences and virtual coaching.Gamification & Engagement• Design and implement gamification strategies to boost learner motivation and participation.• Use gamification tools such as Qstream, Kahoot! to create competitive, interactive learning experiences.Collaboration & Stakeholder Engagement• Work closely with global & US L&D, IT, and business teams to align technology initiatives with organizational goals.• Act as a trusted advisor on learning technology trends and best practices.Continuous Improvement & Innovation• Stay ahead of emerging technologies in learning and AI.• Recommend enhancements to improve learner analytics and performance measurement.The ideal candidate will possess the following:Required Skills & Qualifications• 8+ years of experience in learning technology implementation and management.• Hands-on experience with platforms such as:o ACTO, Allego, MindTickle, SmartWinnr, Successfactor, or similar LMS/LXP systems.• Proven ability to design and deploy AI-driven learning solutions and gamification frameworks.• Ability to create and manage AI agents for learning and support functions.• Excellent collaboration and communication skills to work effectively in a global, cross-functional team.• Familiarity with learner analytics.Preferred Qualifications:• Knowledge of enterprise learning ecosystems and integrations (HRIS, CRM, etc.).• Certifications in learning technology or AI applications in education.
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