Warehouse Associate - Warranty

Driven Distribution Group Job PostDriven Distribution Group is the holding company of Tri-State Enterprises, Inc. and Chicago Parts & Sound, LLC. As a leading automotive aftermarket distribution company, Driven Distribution Group is committed to delivering exceptional service, operational excellence, and strong partnerships with our customers, suppliers, and employees. We are building a high-performance culture grounded in our Core Values: Do the Right Thing, Reach for Greatness, Initiate Positivity, Value Teamwork, and Embrace Feedbackwhich guide everything we do.Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.Position SummaryThe Warranty Team Member supports the efficient processing of returns and defective or damaged products, collaborating closely with various departments to uphold product integrity and customer satisfaction. This position plays a key role in inventory control and quality assurance by managing eCommerce and hard part returns and using MAM (Autopart) systems to process RMAs and credits.Key ResponsibilitiesLog and process all eCommerce returns in shared spreadsheets and respective systemsSort and log returned hard parts, inspecting for damage and repair opportunitiesRepair packaging and products, when possible, to ensure resale readinessUse MAM (Autopart) to process RGA/Credit requests and coordinate with Sales Team on customer-related issuesSupport overall warehouse operations by disposing of cardboard and trash appropriatelyPerform other duties as assignedRequired QualificationsHigh school diploma or equivalentStrong computer skills, including spreadsheet and document familiarityProven ability to stay organized, detail-oriented, and self-motivatedCapable of standing for extended periods and working under pressureFamiliarity with MAM (Autopart) or similar inventory management systemsPreferred QualificationsPrior experience in warranty, returns, or inventory-related warehouse rolesUnderstanding of automotive parts or aftermarket productsCore CompetenciesStrong attention to detailEffective communication and collaboration across departmentsTime management and task prioritizationAdherence to safety protocols and company policiesAlignment with DRIVE Core ValuesWork Environment and Physical DemandsWarehouse setting with occasional outdoor exposureNot fully climate-controlled; oscillating fans and heating devices providedRegularly required to stand, walk, reach, and lift/move up to 50 lbs.; occasionally up to 100 lbs.Use of hands and arms, stooping, kneeling, and handling equipment may be frequent.Additional RequirementsCandidates must meet employment eligibility requirements as established by U.S. federal law.Employment is contingent upon a conditional offer and the successful completion of a background check and, where permitted by law, a drug screening.Compensation & BenefitsDriven Distribution Group offers competitive pay and a comprehensive benefits package, including:Health, dental, and vision insuranceFlexible Spending AccountsBasic Life and Accidental Death & Dismemberment (AD&D) InsuranceVoluntary Life and AD&D InsuranceShort-Term Disability (STD)Voluntary BenefitsPaid Parental LeaveEmployee Assistance ProgramEmployee Referral Program401(k) with company matchPaid time off (PTO), sick leave, and holidaysSafety shoe reimbursement programEmployee discount program for auto partsReasonable AccommodationsDriven Distribution Group is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.Equal Employment OpportunityWe are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by law. We are committed to providing a workplace that is inclusive, respectful, and supportive for all employees.Texting Privacy Policy and InformationMessage type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling.No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.Message frequency will vary depending on the application process.Msg & data rates may apply. xhyhwjd OPT out at any time by texting "Stop".