Senior Cloud Engineer (Remote)

The Cloud Operations and Data Quality Engineer is responsible for the deployment, monitoring, maintenance, and optimization of cloud infrastructure supporting Quest Diagnostics' Health Analytics Solutions (HAS) data platforms and analytics applications. This role ensures high availability, performance, and security of cloud-based systems while implementing best practices for infrastructure as code, automation, and operational excellence. The Cloud Operations Engineer works closely with data engineering, analytics, and development teams to support production workloads, troubleshoot issues, and implement scalable solutions that meet business and compliance requirements. This position plays a critical role in maintaining the reliability and efficiency of cloud infrastructure for HAS.In addition to the cloud oversight responsibilities, the role is responsible for establishing and operationalizing a data management and data quality framework for the HAS data product. The role will collaborate with the Data Platform Product Manager to define data governance standards, implement automated quality controls, and ensure data assets are accurate, reliable, and fit for purpose.Responsibilities Cloud Infrastructure ManagementDeploy, configure, and maintain cloud infrastructure on AWS, Azure, or GCP platformsManage compute resources, storage systems, networking, and security configurationsImplement and maintain infrastructure as code using tools like Terraform, CloudFormation, or ARM templatesOptimize cloud resource utilization and manage cost efficiency initiativesMaintain documentation of infrastructure architecture, configurations, and proceduresMonitoring and Incident ResponseImplement and maintain monitoring solutions for infrastructure, applications, and data pipelinesConfigure alerts and dashboards using tools like CloudWatch, Azure Monitor, Datadog, or similarCoordinate with cross‐functional teams to respond to incidents, outages, and performance issues and assist with incident resolutionAutomation and DevOpsDevelop and maintain automation scripts using Python, PowerShell, or BashImplement CI/CD pipelines for infrastructure deployment and application releasesAutomate routine operational tasks to improve efficiency and reduce manual effortSecurity and ComplianceImplement and maintain security controls for cloud infrastructure and data platforms per Quest policiesEnsure compliance with HIPAA, HITRUST, SOC 2, and other regulatory requirementsMaintain audit logs and support compliance reporting activitiesCoordinate with security and compliance teams on assessments and auditsData Management and Platform OperationsSupport data platform infrastructure including data warehouses (Snowflake, Redshift), data lakes, and ETL systemsMonitor data pipeline performance and troubleshoot processing issuesManage the data quality framework including quality rules, monitoring standards, and issue resolution processImplement automated data validation and monitoring controls across ingestion, transformation, and delivery pipelinesPartner with Data Platform management to define and develop data quality KPI reportingImplement data retention and archival policiesManage database systems, backup and recovery proceduresOptimize query performance and resource allocation for analytical workloadsCoordinate with data engineering teams on platform upgrades and maintenancePerformance OptimizationMonitor system performance metrics and identify optimization opportunitiesConduct capacity planning and resource scaling activitiesOptimize infrastructure costs through rightsizing, reserved instances, and resource cleanupCollaboration and SupportPartner with data engineering, analytics, and development teams on infrastructure requirementsProvide technical guidance and support for cloud infrastructure questionsCollaborate with vendors and cloud service providers on technical issuesSupport deployment activities and release coordinationCreate and maintain technical documentation and knowledge base articlesTrain team members on cloud operations procedures and best practicesQualifications Required Work Experience3+ years of experience in cloud operations, DevOps, or systems administration3+ years of experience in data management, data quality, data governance, or data engineering within a production analytics environmentHands‐on experience designing and implementing data quality controls across ingestion, transformation, and reporting layersExperience defining and operationalizing data governance standards, including data ownership, business definitions, and critical data elements2+ years of hands‐on experience with major cloud platforms (AWS, Azure, or GCP)Experience deploying and managing production infrastructure in cloud environmentsProven track record of managing highly available, scalable systemsExperience with infrastructure as code and automation toolsExperience supporting data platforms or analytics workloadsBackground in healthcare, life sciences, or regulated industries with compliance requirementsPreferred Work Experience5+ years of cloud operations or DevOps experienceMulti‐cloud experience (AWS, Azure, and/or GCP)Experience with containerization and orchestration (Docker, Kubernetes, ECS)Background supporting Snowflake, Redshift, BigQuery, or other cloud data warehousesExperience with observability platforms (Datadog, New Relic, Splunk, or similar)Previous experience in healthcare with HIPAA compliance.Experience with data pipeline orchestration tools (Airflow, dbt, Prefect)Experience implementing automated data quality monitoring tools (rule engines, pipeline validations, anomaly detection)Experience building and maintaining data dictionaries, metadata repositories, and lineage documentationExperience supporting AI/ML or advanced analytics use cases requiring high data accuracy and consistencyKnowledge, Skills, and Abilities Cloud Platform ExpertiseStrong knowledge of AWS services (EC2, S3, RDS, Lambda, CloudWatch, IAM) or equivalent Azure/GCP servicesUnderstanding of cloud networking (VPC, subnets, security groups, load balancers, DNS)Experience with cloud security best practices and identity managementKnowledge of cloud cost optimization strategies and toolsFamiliarity with cloud compliance frameworks and controlsInfrastructure and AutomationProficiency with infrastructure as code tools (Terraform, CloudFormation, ARM templates, Pulumi)Strong scripting skills in Python, PowerShell, or BashExperience with CI/CD tools (Jenkins, GitLab CI, GitHub Actions, Azure DevOps)Knowledge of configuration management toolsUnderstanding of version control systems (Git) and branching strategiesData and Database SystemsUnderstanding of data warehouse technologies and SQL query optimizationExperience with database administration for cloud databasesKnowledge of ETL/ELT processes and data pipeline architecturesUnderstanding of data security and encryption requirementsMonitoring and TroubleshootingExperience implementing monitoring and alerting solutionsStrong troubleshooting and analytical skills for complex technical issuesAbility to read and analyze logs, metrics, and tracesExperience with APM tools and distributed tracingKnowledge of incident management and post‐mortem processesSecurity and ComplianceUnderstanding of HIPAA, HITRUST, SOC 2, and other healthcare compliance requirementsKnowledge of security best practices for cloud infrastructureExperience implementing security controls and conducting security assessmentsFamiliarity with vulnerability management and patch management processesData ManagementStrong understanding of data quality dimensions and how to implement measurable controlsAbility to define data quality rules aligned to business requirements and translate them into technical validation checksKnowledge of data lifecycle management, including ingestion, transformation, storage, archival, and consumptionEducationRequired: Bachelor's degree in computer science, Information Technology, Engineering, or related technical field, or equivalent work experiencePreferred: Master's degree in computer science, Information Technology, or related fieldCertificationsCloud certifications (AWS Solutions Architect, Azure Administrator, Google Cloud Professional, or equivalent)DevOps or Infrastructure certificationsITIL FoundationSecurity certifications (Security+, CISSP)Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.#J-18808-Ljbffr