Head Lead, Campus Store

Job Title: Head Lead, Campus Store Department: Campus StoreReports to: Interim CFO Effective Date: 5/9/26# of Direct Reports: 0 # of People Supported: 1Job DescriptionThe Campus Store Head Lead serves as the student leader and primary support to store operations, acting as a key driver of business success within the Ville'age Campus Store. This role blends frontline customer service with leadership, operational oversight, and an entrepreneurial mindset to ensure the store is the #1 destination on campus for all things Manhattanville.This position is ideal for a motivated, dependable student who thrives in a fast-paced retail environment and is eager to develop leadership, business, and customer engagement skills.Supervisory ResponsibilitiesOversees the daily workflow of the department.Duties/ResponsibilitiesBusiness & Store LeadershipSupport the administration and staff members in execution of daily retail tasks to drive sales, profitability and an accurate inventoryMaintain awareness of campus trends, customer preferences, and seasonal business needsAct as a brand ambassador, ensuring the store reflects Manhattanville pride and identityCustomer Experience & ServiceDeliver exceptional customer service by actively engaging customers in a friendly, professional mannerAccurately complete all monetary transactions using POS systems such as Lightspeed and EcwidAnticipate customer needs and proactively help or product recommendationsCreate a welcoming, inclusive, and service-driven store environmentPeople & Team LeadershipLead by example in professionalism, teamwork, and accountabilitySupport onboarding and peer training of student employeesFoster a culture of growth, collaboration, and open feedback with campus administrationAssist in coordinating team efforts during high-traffic events and peak business periodsOperations & MerchandisingPerform opening and closing duties, ensuring operational readinessMaintain inventory accuracy through restocking, merchandising, and organizationEnsure the store is clean, organized, and visually appealing at all timesSupport execution of visual merchandising standards and promotional displaysAssist with scheduling needs and shift coverage when appropriateUtilize basic sales data to support deposit and change requests change as needed to operateExecuting Annual Inventory in JuneCampus Engagement & EventsSupport campus-wide events (Orientation, Admissions, Board Meetings, etc.) through extended hours and event preparationCollaborate with campus partners to align store hours for special eventsRequired Skills/AbilitiesExcellent verbal and written communication skills. Excellent interpersonal and customer service skills.Excellent sales and customer service skills.Excellent organizational skills and attention to detail.Excellent time management skills with a proven ability to meet deadlines.Strong analytical and problem-solving skills.Strong supervisory and leadership skills.Ability to prioritize tasks and to delegate them when appropriate.Ability to function well in a high-paced and at times stressful environment.QualificationsEducation: High school diploma or equivalent.ExperienceAt least two years of related experience required.Physical RequirementsAbility to stand and move throughout the duration of a shift Ability to lift, carry, or move up to 40 pounds Ability to bend, kneel, climb ladders, and perform light physical tasks as needed SalaryThis is a non-exempt position with an hourly rate of $22.00.Hours ExpectationPart-time, 29 hours or less per weekFlexible schedule based on business needs Availability for variable shifts, including evenings, peak periods, and campus events Required availability during high-traffic campus periods HousingHousing is not provided.BenefitsManhattanville University also offers a highly competitive and comprehensive benefits package, including tuition remission. For more information regarding benefits, please visit our benefits page: Manhattanville BenefitsApplications will be reviewed as they are received, and qualified candidates may be invited to interview before the application deadline. We encourage you to apply early, as the position may be filled prior to the closing date.Applicants must be legally authorized to work in the United States for the duration of their employment.Manhattanville University is an Equal Opportunity Employer. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. If you are unable to complete this application process, contact Manhattanville Human Resources at human.resources@mville.edu to ask for assistance.Job Type: Part TimePay: Starting: $22To apply, visit https://mville.exacthire.com/job/198127Copyright ©2025 Jobelephant.com Inc. All rights reserved.Posted by the FREE value-added recruitment advertising agencyjeid-f2452fffeee50b4d92d031aa9e738e86