Phone-First CX Agent for FinTech Scale-Up
A leading fintech company based in Denver is hiring Customer Experience Agents to provide top-notch phone support for customers. The role requires excellent communication skills and a strong focus on problem-solving. Agents will troubleshoot issues, drive escalations, and adapt quickly to be part of a fast-moving team leveraging AI and automation. Ideal candidates should showcase empathy and resilience in dynamic conditions while aiming to exceed performance metrics. Enjoy great benefits including medical coverage and flexible PTO.
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