Field Service Technician

About UsWe are looking for people who want to shine. Here, you will have opportunities to take your career in the direction you choose whether you are creative, strategic, technical, customer-focused, or all of the above.You will be challenged and rewarded, work alongside talented teammates, and enjoy what you do. Every day, you will help customers improve packaging performance and efficiency while contributing to the future of packaging automation. We are proud of that and we hope you will be too.If you are motivated by hands on technical work and enjoy solving complex problems in the field, keep reading.Position SummaryThe Field Service Technician plays a key role in supporting customers through installation, startup, training, troubleshooting, and ongoing technical support of automated packaging equipment and systems. This position operates primarily in the field with minimal supervision and reports to the Field Service Manager.Key ResponsibilitiesDirect and assist customer personnel with machine installation, startup, commissioning, and operator trainingProvide on-site and remote technical service support when equipment is not performing to specificationTroubleshoot mechanical, electrical, PLC, HMI, and robotic systemsNavigate, edit, and support PLC and HMI programs (Allen Bradley/Rockwell preferred)Support final machine checkout, ensuring equipment is fully operational and ready for shipmentProvide accurate and timely feedback to Engineering regarding field modifications, issues, and improvementsDevelop strong customer relationships through professional communication and technical expertiseTechnical Requirements & QualificationsStrong mechanical and electrical assembly and troubleshooting skillsAbility to work online with PLCs and HMIs, including program navigation and editsExperience supporting automated packaging equipment preferredFamiliarity with case packers, shrink wrappers, and robotic systemsFANUC robot experience and certification highly desirable2 to 4 years of relevant field service or automation experience preferredAbility to work independently in customer environments while collaborating effectively with internal teamWhat We OfferBase hourly range: $30.00 - $45.00Comprehensive medical and dental coverageLife insuranceGenerous paid time offRetirement savings plan with company matchDay one benefits eligibility BenefitsComprehensive medical and dental coverageLife insuranceGenerous paid time offRetirement savings plan with company match Email Your Resume In Word ToLouie.Salutare@CyberCoders.comLooking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : LS8-1983288 -- in the email subject line for your application to be considered.Louie Salutare - Lead RecruiterFor this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This is a new role.This job was first posted by CyberCoders on 04/10/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.This job was posted on 04/10/2026 and is open for 60 daysCyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.  CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.Copyright 1999 - 2026. CyberCoders , Inc. All rights reserved.