Client Delivery Lead

Program Management: Lead and manage the delivery of a critical program for the USPTO, ensuring alignment with REI Systems' standards, contractual obligations, and client expectations. Drive operational excellence, risk management, and performance improvements. Client Engagement: Serve as the primary liaison with USPTO stakeholders, building and maintaining strong, trust-based relationships. Understand client needs, provide strategic guidance, and proactively address issues to ensure customer satisfaction. Business Development & Growth: Dedicate approximately 50% of time to identifying, pursuing, and capturing growth opportunities within USPTO. Collaborate with REI's business development and capture teams to align growth strategies with customer missions and emerging needs. Strategic Leadership: Contribute to FedCiv portfolio leadership by sharing insights, best practices, and lessons learned. Support portfolio-wide initiatives to enhance REI Systems' market position and operational maturity. Team Leadership: Provide coaching and mentorship to program team members, fostering a culture of collaboration, continuous improvement, and professional development. Operational Excellence: Implement and oversee program management best practices, ensuring compliance with REI's quality standards, federal regulations, and client-specific requirements. Minimum of 7-10 years of experience in program management, client engagement, and business development within federal agencies. Strong experience at and understanding of the USPTO's mission, operations, and strategic priorities. Proven ability to manage complex federal programs, lead cross-functional teams, and deliver high-impact outcomes. Demonstrated success in identifying and capturing new business opportunities within federal agencies. Ability to obtain and maintain a relevant security clearance, if required. Job Type: Full-time Pay: $113,625.00 - $129,999.00 per year Benefits: Health insurance Shift: 8 hour shift Experience: program, client engagement, business development in federal: 10 years (Required) manage complex federal programs, lead cross-functional team: 10 years (Required) bility to obtain security clearance, if required.: 1 year (Required) Ability to Commute: Sterling, VA 20166 (Required) Work Location: In person