Software Applications Development Engineer II

Professional Services Software Deployment Engineer II Why Join EnlivenHealth? At EnlivenHealth, we help pharmacies and health plans strengthen patient engagement through innovative communication and messaging solutions. As a Professional Services Software Deployment Engineer II, you will play a critical role in bringing these solutions to life for customers by leading technical deployments, configuring complex environments, and ensuring successful implementation outcomes. You will join a highly collaborative team within Technical Services, partnering closely with Professional Services Project Managers, Product Management, Development, and Quality Assurance teams. This role offers the opportunity to work directly with pharmacy and healthcare clients, expand your expertise across modern deployment technologies, and make a meaningful impact on customer success and patient experiences. What You'll Do As a Professional Services Software Deployment Engineer II, you will: Primary Impact Drive successful implementation and deployment of patient messaging solutions by delivering high-quality technical execution, minimizing deployment risk, and ensuring customers can efficiently adopt and benefit from EnlivenHealth products. Key Responsibilities Execute all aspects of complex software implementation and deployment projects, ensuring quality delivery, technical accuracy, and customer satisfaction. Provide input on project scope, resource requirements, timelines, forecasts, and deliverables to support successful project execution. Partner directly with customer project teams throughout all deployment phases, serving as a trusted technical advisor and implementation resource. Participate in customer-facing virtual meetings to provide technical guidance, implementation updates, and issue resolution. Identify project risks proactively, escalate issues appropriately, and support approved mitigation strategies to keep projects on track. Review deployment documentation and validate customer assets to ensure accurate system configuration and reliable business intelligence across the organization. Deploy applications across multiple server operating systems, including Microsoft Windows, UNIX, and Linux environments. Install, configure, and support databases and web-based solutions in customer environments. Configure, test, and validate application components to meet required performance standards and version specifications. Deliver exceptional client service through strong product knowledge, professionalism, responsiveness, and customer focus. Manage competing priorities and multiple deployment activities while working independently in a fast-paced environment. Communicate effectively with internal stakeholders, customers, and third-party vendors to ensure alignment and successful outcomes. Follow established deployment methodologies while identifying opportunities for process improvements and enhanced operational efficiency. Document customer-specific requirements, system configurations, and project activities to ensure accurate records and knowledge sharing. Partner with project managers to maintain deployment documentation and project records within centralized repositories. Troubleshoot technical issues, coordinate bug resolution efforts, and escalate persistent or critical issues throughout the deployment lifecycle. Who You Are Required Knowledge and Skills Ability to facilitate meetings with a high level of effectiveness. Strong negotiation/problem solving skills. Highly technical and analytical with the ability to collaboratively engage customers, 3rd party vendors, and internal team members in an effective and supportive manner. Advanced troubleshooting and problem-solving skills utilizing science and engineering education to arrive at practical solutions. Experience with Linux/Unix/Windows, and with Postgres database as well as installing applications on Windows or Linux servers. Working knowledge of server hardware and network configurations, web server technology, and SSL security. Experience with SaaS technologies such as microservices, docker/containers, and Kubernetes and proficiency with Bash/Ruby. Minimum Qualifications College degree in a Computer Systems related field. Two years of demonstrated work experience in healthcare / pharmacy. In lieu of College Degree, applicants must meet all following requirements: High School Diploma/GED, Technical Certification in Information Systems / Technology, a minimum two years’ systems engineering experience within a healthcare technology or pharmacy systems. Preferred Qualifications Bachelor’s degree in a Computer Systems related field. Pharmacy or clinical operations work experience. Experience with effectively presenting technical information to leadership. Experience with container technologies such as Docker and Kubernetes. Kubernetes distros such as OpenShift, RKE2 and/or Tanzu. Experience with Gitlab, Jenkins, Artifactory. Virtualization Infrastructure Experience with VMware or similar virtualization tools. Networking experience – TCP/IP, DNS, NetBIOS, switching, routing, VLANs. How You'll Elevate at EnlivenHealth Success at EnlivenHealth is defined not only by what you deliver, but by how you deliver it. In this role, you will demonstrate our Elevate Behaviors by: Collaborate Build strong partnerships with customers, project managers, development teams, quality assurance teams, and third-party vendors. Share technical expertise and promote transparency to drive successful deployment outcomes. Inspire Serve as a trusted technical resource who fosters confidence with customers through professionalism, accountability, and exceptional service. Influence stakeholders through effective communication and thoughtful problem solving. Develop Continuously expand your expertise across deployment methodologies, healthcare technology, cloud platforms, and emerging infrastructure technologies. Seek opportunities to improve processes, documentation, and deployment best practices. Execute Take ownership of deployment deliverables, prioritize effectively, and consistently deliver high-quality results. Proactively manage risks, resolve issues, and maintain focus on customer commitments and project milestones. Impact Help customers successfully implement solutions that strengthen patient engagement and improve pharmacy operations. Identify opportunities to enhance deployment efficiency, scalability, and customer experience through ongoing innovation and continuous improvement. Working Conditions Working across multiple time zones. Up to 10% travel. May be required to stand or sit for long periods of time. About Us At Omnicell, innovation starts with people who are passionate about making healthcare safer and smarter. Since 1992, we’ve been transforming the future of pharmacy care through bold ideas and hands-on solutions that make a real impact on clinicians and patients’ lives. We build outcomes-driven technology—from robotics to intelligent software—that helps clinicians work more efficiently and ensures patients get the care they need. Every improvement, every breakthrough, every idea is rooted in our belief that better is always possible. But what sets us apart isn’t just the work we do, it’s how we do it. Our Culture of Care shapes everything, from how we show up for each other to how we solve tough problems together. You’ll find a team that has your back, leaders who listen, and a shared commitment to building something that matters. Here, careers are more than job titles, they are journeys of purpose and possibility. Whether you’re just getting started or ready to grow in new directions, we’ll meet you where you are, with support, flexibility, and opportunity that matches your ambition. If you’re driven by purpose and ready to shape what’s next in healthcare, there’s a place for you at Omnicell. EEO, Privacy, and Adaptability Omnicell welcomes applications from all individuals, valuing a wide range of perspectives and backgrounds. As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to making our recruitment process accessible to everyone. We offer support and reasonable adjustments for individuals with disabilities during our hiring process. If you need assistance, please contact us at Recruiting@omnicell.com. At Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation. However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations. Learn more about our privacy practices: https://www.omnicell.com/privacy/ Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization's evolving needs and drive our mission forward.