Systems Administrator

*Title: VPSX Administrator * *Duration: 9 months contract* *100% Remote * *Responsibilities:*

• Manage and maintain enterprise print servers and services (Windows Print Servers, VPSX).
• Coordinate print server migrations and printer fleet transitions.
• Lead and participate in weekly operational meetings and cross-functional projects.
• Collaborate with Endpoint Services, VDI Ops, and vendors for deployments like IGEL OS on Windows 11 VDI.
• Troubleshoot and resolve escalated print issues with minimal user disruption.
• Document and maintain print infrastructure standards and procedures.
• Provide cross-training sessions on IGEL/VPSX and related tools.

*Operational Leadership & Incident Management:*

• Lead response efforts for major incidents involving client systems or printing services
• Act as Tier 4 escalation for critical issues requiring deep technical expertise
• Drive root cause analysis and corrective action planning for recurring system or printing issues
• Provide guidance on operational workflows and escalation paths for service desk and engineering teams
• Influence roadmap decisions related to Epic infrastructure, printing modernization, and hosting transitions
• Partner with leadership to plan capacity, resiliency, and future-state architecture

*Required Skills & Qualifications:*

• *Experience:* Requires 3 to 5+ years of enterprise Windows Server and print management platform administration.
• *Technical Knowledge: *Deep expertise in LRS VPSX, Windows Print management, and specialized environments like Epic Print Servers.
• *Networking & Directory Services: *Familiarity with Active Directory, Group Policy Objects (GPO), DNS, and DHCP.
• *Education*: Requires a Bachelor’s degree in a technical field or equivalent hands-on industry experience.