Collections Clerk

Leading construction equipment company known for delivering exceptional service, industry expertise, and long-standing customer relationships is seeking a professional and customer-focused Collections Specialist to support accounts receivable operations and help maintain strong client partnerships while ensuring timely payment resolution on past due accounts.Responsibilities:Monitor and manage overdue customer accounts and outstanding balancesContact customers via phone regarding past-due paymentsNegotiate payment arrangements and repayment schedules to resolve delinquent accountsInvestigate and resolve billing discrepancies or payment issuesMaintain accurate records of collection activity and account updatesWork collaboratively with internal departments to support account resolution and customer serviceFollow company policies and legal guidelines while minimizing bad debt exposureRequirements:High School Diploma or equivalent required2–3 years of collections or accounts receivable experience requiredStrong objection handling and negotiation skillsExcellent communication and customer service abilitiesAbility to manage multiple accounts and prioritize effectivelyProficiency with Microsoft Office and collections/accounting systems preferred