Subject Matter Expert (Mechanical Services and Sales)

As a Subject Matter Expert (SME), your duties will include evaluating customer needs and recommending suitable services, products and/or technical solutions. The SME represents Caltrol, Inc. and the Mechanical Services group to guide the development of service and/or technical solutions and products to all Caltrol customers. The SME will generally be assigned to one or more geographic territories. Other responsibilities include collaborating with Account Managers and independently growing our business by understanding our customer’s business needs and creating solutions utilizing services and products offered by Caltrol. Hiring Range The hiring range for this position is $123,000-$153,000 annually (base) plus Quarterly Profit Sharing. This is the pay scale range Caltrol reasonably expects to pay for this position at the time of this posting. The base pay actually offered will take into account internal equity and may vary based on geographic region, skills, qualifications, and experience of the candidate along with the requirements of the position. What you'll be doing: Apply subject matter expertise in evaluating and improving customer service needs and requirements. Consult across business operations, providing mentorship, and contributing specialized knowledge. Establish relationships with all customer accounts: maintenance, production, operations, plant engineering, management, and purchasing. Manage and strengthen internal service and sales operations relationships including facilitating joint sales calls, training, and projects. Introduce Caltrol to new accounts (white space) that could utilize our services and products. Work with inside sales and operations team(s) to meet customer expectations for “other than routine” services and/or applications. Coordinate with Account Managers’ efforts to expand Caltrol’s presence at existing and new accounts. Work with Emerson Business Units or vendor events coordinating messaging for Caltrol’s Mechanical Services portfolio. What we’re looking for: High school diploma (minimum) required. College degree in Business, Engineering, Management, or Marketing preferred (but not required). 3-7 years of experience in outside sales or comparable work experience. Ability to handle special assignments and schedule demanding workload requirements to meet customer deadlines. Technical and sales aptitude to successfully sell mechanical/industrial services and products. What we offer: A work culture that's not just inclusive, but downright celebratory of diversity Generous base salary + Quarterly Profit Sharing Employee Stock Ownership (ESOP) opportunities Unlimited Flexible time-off Medical, Dental, Vision – all effective 1st day of the month after your hire date HSA (with employer contribution) and FSA Comprehensive supplementary benefits Wellness Benefits 401(k) with employer match - because your future is just as important as your present Employee Assistance Programs Company paid life insurance and buy up options Pet Insurance Student loan repayment match Tuition reimbursement Professional development opportunities because we believe in investing in greatness. Expected Hours / Work Schedule: The job is full time, scheduled Monday-Friday. Employee is expected to be available during normal business hours, starting no later than 9:00 am, and staying until at least 3:30 pm. This position is eligible for Caltrol’s hybrid work program allowing remote work for up to two days per week, subject to program qualifications. Application Engineers will be on call occasionally outside of standard business hours as scheduled by the After Hours program manager, which may require coming into the office and/or working remotely to resolve customer issues. Work Environment: This job is performed primarily at customer sites and at Caltrol or home office. When in office, employee is responsible for setting the work environment to their needs. When on customer sites, the environments will vary. Sites can be loud, may be warm in summer or cold in winter, and may include both indoor and outdoor sites. Customer sites will require the use of Personal Protection Equipment, which will vary, but at a minimum will include safety shoes, gloves, hearing protection, and safety glasses. Physical Demands: Employee will be expected to drive/fly to customer sites throughout Caltrol’s territory. While on site, employee may need to climb or bend, and may occasionally lift up to 50 lbs. Travel: 70% of the job involves travel; most travel will occur within California, Arizona, and Southern Nevada. Travel will require some overnight stays. Other Duties: This job description/listing is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Why you'll love working for Caltrol: Caltrol is recognized as a leading provider of automation including process control solutions, valves, instrumentation, and reliability. Caltrol takes great pride in the quality of our employees, products, and services we represent. Caltrol is an employee-owned company headquartered in Las Vegas with offices across 4 states (CA, AZ, HI) and one outside the U.S. As an owner, you will be part of an essential and meaningful organization. You’ll find the resources and opportunities to make significant contributions with prospects for career growth and satisfaction. You will work in a team driven culture with talented managers and inspiring coworkers to support you. Caltrol is deeply committed to creating a diverse and inclusive work environment where everyone is respected, treated fairly, and given equal opportunities to perform to their fullest potential. We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law. We believe that diversity and inclusion among our employees are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Reasonable accommodation is available for candidates with disabilities, ensuring they can effectively perform essential job functions. Job Type: Full-time Pay: $123,000.00 - $153,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Retirement plan Travel reimbursement Tuition reimbursement Vision insurance Work from home Schedule: Day shift Monday to Friday Weekends as needed Work Location: In person