RCM Cust Svc Support Rep-10am-7pm EST - Remote - Patient Customer Service

Timeline Optimization's mission is to help job seekers find attractive opportunities before they become widely advertised. We are not a staffing firm or agency. Timeline Optimization does not hire directly for these positions—we identify and validate them in real-time from actual employers.Employer Industry: Healthcare ServicesWhy Consider This Job Opportunity Salary up to $21.00 per hour Comprehensive benefits package including Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO), and Tuition Reimbursement Opportunity for career advancement and growth within the organization Work in a fast-paced, dynamic environment with a focus on innovation and continuous improvement Be part of a mission-driven team dedicated to improving healthcare deliveryWhat To Expect (Job Responsibilities) Answer 80+ inbound calls per day from patients, doctor's offices, or private insurance carriers Initiate payment plans for patients with outstanding balances Utilize multiple resources to resolve patient inquiries during calls Maintain established performance goals Become proficient in processes after completing a structured training programWhat Is Required (Qualifications) High School Diploma or GED equivalent Minimum of 1 year of customer service experience Ability to work effectively in a team environment Excellent communication and organizational skills Proficiency in navigating multiple computer screens and applicationsHow To Stand Out (Preferred Qualifications) 1 year or more of call center experience 1 year or more of medical billing, insurance claims, and explanation of benefits experience 1 year or more of patient billing experience#HealthcareServices #CustomerService #CareerOpportunity #ComprehensiveBenefits #TeamEnvironmentWe prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.#TimelineOptimizationGroup