General Manager

About the Organization Sugarland Petroleum is a small business based in Southwest Houston that owns and operates retail sites, fast‑food restaurants, and commercial real estate, along with gasoline distribution. Our company operates 13 Church’s Texas Chicken locations and 4 Lone Star Market convenience store and food service locations. We are committed to providing quality food, convenient services, and a great customer experience for the communities we serve. Our food offerings include unique recipes, carefully tried and tested using traditional methods, to create distinctive and flavorful options for our customers. Equal Opportunity Employer We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Position Details Position: General Manager Location: Texaco Food Mart Employment type: Full‑time Open Date: 5/2/2026 Hiring Manager: Imitiaz Ali Number of Openings: 1 Job Summary The General Manager (GM) is responsible for managing the entire store operation. The GM leads the management team to ensure execution of organizational objectives, initiatives, and achievement of store and profit goals. The GM maximizes store profitability through managing all controllable expenses, optimizing all revenue streams, and leading and developing a high‑performing team. The GM also manages the fuel offer where applicable and is responsible for customer and associate satisfaction, brand standards, and profitability. The GM selects, develops, and leads a highly engaged team. Principal Duties Ensure a positive shopping experience for all customers, respond to complaints or inquiries, solicit feedback, and create a plan to consistently meet expectations. Staff the store appropriately to cover 24/7 business demands, proactively identify hiring needs, share responsibilities for interviewing candidates and make final hiring decisions. Allocate resources, prioritize and delegate work, and efficiently manage time through scheduling and labor hour usage. Provide training for all associates, ensuring they are trained to perform jobs safely, effectively, and provide great customer service. Create and sustain an inclusive store atmosphere that encourages mutual understanding and respect while promoting a productive, engaged team environment. Support development of associates and store management through talent management processes (performance management, development plans, career conversations, development opportunities). Ensure store conditions meet or exceed standards for safety, service, and operational efficiency. Lead change initiatives, champion programs, and educate associates on the need for change. Meet or exceed key performance metric targets, deliver budgeted merchandise gross profit, and manage financial plans for the store. Analyze income statements, manage inventory, and maintain cash management procedures. Analyze audit results and resolve issues. Build relationships with community partners and leverage organization resources. Essential Functions Ability to work well individually and in a team environment. Excellent oral and written communication skills. Excellent customer service skills. Ability to work with little or no supervision. Detail oriented and excellent organizational skills. Apply systems thinking to complex issues. Analyze trends and handle multiple projects independently. Excellent interpersonal and leadership skills. Self‑starter with demonstrated decision‑making ability. Demonstrated ability to create action plans and implement change. Deep understanding of store finances and impact on business. Ability to learn and utilize store technology. Accountable for continuous training programs for all associates. Monitor local competition and take action accordingly. Consistent application of job standards for all associates. Perform physical behaviors: standing, walking, handling, reaching, pushing, bending, stooping, squatting, crouching, kneeling, and pushing as required. Qualifications Experience or willingness to run efficient kitchen operations. Manage kitchen staff and enforce food safety. Exceptional customer service. Relationship building. Effective communication. Bachelor’s degree in Business or related field preferred. Experience selecting, training, performance management, sales building, labor allocation & scheduling, and managing expenses. Experience coaching and developing team members through leadership skills. Availability to work all shifts, weekends, and holidays as needed. Experience in implementing change and demonstrating results. Leadership experience in a fast‑paced retail, food service, or fuel environment preferred. Ability to relocate as needed preferred. Ability to lift up to 50 pounds. Reliable transportation. Other Information This position is currently accepting applications. #J-18808-Ljbffr