Senior Manager Capital Markets

About the OpportunityMy client is seeking an experienced Capital Markets Senior Manager / Director to lead a high-performing team responsible for the booking and servicing of complex syndicated and participation loans within Wholesale Loan Operations. This role sits at the center of loan execution and servicing, ensuring accuracy, compliance, and operational excellence in a high-volume, fast-paced environment.This individual will partner closely with Wholesale Bankers, finance, accounting, and senior leadership to oversee the full lifecycle of specialized lending transactions—from closing and system setup to ongoing servicing and reporting. In addition to managing day-to-day operations, this role plays a critical part in risk management, regulatory compliance, and process improvement across the organization.This is an excellent opportunity for a proven leader with deep experience in loan operations, syndicated lending, and team management who thrives in a detail-oriented, high-accountability environment.What You’ll DoLead and manage a team of Loan Operations professionals, including managers and team leads, ensuring accuracy, efficiency, and adherence to established proceduresOversee the end-to-end processing, closing, and booking of syndicated and participation loans, ensuring transactions are completed without errors or exceptionsServe as a key liaison between Wholesale Bankers, borrowers, participant banks, and external stakeholders, including participation in internal and market callsInterpret complex loan documentation and ensure accurate system setup across loan servicing platformsReview loan agreements, funding calculations, amendments, and waivers to ensure proper alignment with approvals and system dataEnsure all daily funding, payment activity, and cash transactions are processed accurately and reconciled in a timely mannerMonitor loan operations activity, service levels, and key risk indicators; identify and resolve operational issues or discrepanciesCoordinate closely with agent banks and internal stakeholders to resolve post-closing issues and ensure proper servicing of loansDevelop, document, and implement policies and procedures for specialized lending operationsDrive process improvements to enhance efficiency, scalability, and cost-effectiveness across loan operations workflowsSupport reporting requirements by extracting and analyzing data for daily, monthly, quarterly, and ad hoc reportingIdentify training needs and support development initiatives to strengthen team capabilities and performanceRisk & Compliance ResponsibilitiesServe as a subject matter expert on regulatory and compliance matters, including Sarbanes-Oxley (SOX) requirementsAct as a liaison with internal and external auditors, regulatory agencies, and examinersMonitor compliance with internal policies and regulatory standards across Wholesale Banking functionsIdentify and escalate risks related to loan performance, including past due principal, interest, and feesParticipate in risk assessments, track key risk indicators (KRIs), and ensure timely reporting of issues and control gapsSupport audits and examinations by maintaining accurate documentation and responding to inquiriesWhat We’re Looking ForStrong experience in loan operations, syndicated lending, or wholesale banking environmentsProven leadership experience managing teams in a high-volume, deadline-driven settingDeep understanding of complex loan documentation, servicing, and system setupExperience working with loan servicing platforms and banking systemsStrong knowledge of regulatory requirements, compliance standards, and risk management practicesExceptional attention to detail with a track record of accuracy and operational excellenceAbility to manage multiple priorities and operate effectively in a fast-paced, high-pressure environmentStrong communication and collaboration skills, with the ability to partner across business unitsExperience driving process improvements and enhancing operational efficiencyLeadership mindset with a focus on team development, training, and performance management