Property Manager at The Robert and North Park Townhomes

Job Title: Property ManagerEmployment Type: Full-timeFLSA Status: Non-exemptLocations: This position is assigned to The Robert, a 55-unit multi-family apartment community and North Park Townhomes (Ainsworth, Holland, and Michigan), 21 townhomes, totaling 79 units. The main office is at The Robert. Reliable transportation is required to commute to North Park Townhomes as needed during working hours.The Robert: 4750 North Albina Ave, Portland, Oregon 97217 North Park TownhomesAinsworth: 1022 N Ainsworth, Portland, Oregon 97217Holland: 207-217 N Holland St., Portland, Oregon 97217Michigan: 5737-5745 N Michigan Ave., Portland, Oregon 97217Schedule: Tuesday - Saturday from 8:00am - 5:00pm.Reports to: Portfolio ManagerCompensation PackageCompetitive hourly pay range of $30.00-$30.00Monthly phone allowance of $50.00Monthly transportation allowance of $200.00Leasing commission opportunities Renewal commission opportunities Benefits PackageMedical insurance at no cost to the employeeDental insurance at no cost to the employeeSupplemental insurance available at employee expense (Vision Insurance, Life and AD&D Insurance, Critical Illness Insurance, Accident Protection Plan Insurance, Hospital Indemnity Protection Plan Insurance)401k auto enrollment program Life Balance Program access for associate-only discountsPaid time off, accrued through the year at 5.66 hours per pay period (136 hours per year).8 paid holidays off per year (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day, New Year’s DayAdministrativeComply with all Fair Housing and Equal Housing Opportunities requirementsComply with appropriate state landlord/tenant statutesEnsure timely and accurate submission of individual and your teams’ payroll and commissionsComplete weekly, monthly, quarterly, and year-end reports, as requiredConsult with legal counsel and attend court hearings as neededAttend training and development seminarsOperational & FinancialAdvertise and promote the propertyUtilize industry specific software for lead managementProvide tours to prospective and current residentsComplete full cycle lease process with prospective residentsEnsure compliance with renter’s insuranceReview rental rates and concessions with Portfolio Manager Maintain resident occupancy of 95%Ensure the timely collection of rent and other ancillary revenueManage delinquency processManage petty cash accountManage and process vendor invoicesAfter review with Portfolio Manager, generate renewal offer letters and manage renewal leasesMonitor expenditures to keep in compliance with operating budgetManage turnover workflow including scheduling and management of vendors, conducting pre/post move out inspections, and make ready inspection. Assist Portfolio Manager with preparing annual budgetOther duties as assigned by Portfolio ManagerResident ExperienceEngage with your prospective and current tenants using a professional and courteous approachNavigate priority changes to respond to and resolve unforeseen issues or emergenciesReduce tenant turnover by identifying tenant relation issues, mediating between parties, and recommending solutionsComplete quality assurance calls following up on completed work ordersFacilitate resident eventsLeading Your TeamGuide performance of all administrative staff through providing clear instruction, training, coaching, and if needed, performance management to ensure attainment of property goals.Guide performance of all maintenance staff through providing clear instruction, training, coaching, and if needed, performance management to ensure work orders and turnovers are completed with efficiency and high quality. Conduct staff meetings on a regular basisWhat You’ll NeedAuthorization to work in the United States High School Diploma or equivalent 2+ years of experience in multi-family property management 1+ years of experience in staff supervision Yardi Voyager and CRM experience preferredProficient in Microsoft Office Applications including, Outlook, Word, and ExcelDemonstrates teamwork, good hygiene, ethical behavior and integrity, excellent customer service and communication skills, ability to multi-task, resolve conflicts, engage in cost/benefit analytical decision-making, and ambition for continuous professional developmentYour Work EnvironmentApproximately 80% in office environment using a computer and phoneApproximately 20% inspecting property grounds, including apartments, building structure, landscaping, and signage which may require the ability to climb stairs, ladders and maneuver walkwaysAbility to carry or move objects weighing up to 20 poundsMission Statement“Affinity doesn’t just manage an asset – we cultivate an investment. We want you, as our newest associate, to come along for the ride, and ultimately, have a chance to steer the ship.”INTEGRITY, INITIATIVE, INNOVATION