Design Operations Lead
About The RoleWe're hiring a Design Operations Lead to join our Product Design team. In this role, you'll build and scale the systems that help our design org move faster, deliver high-quality work, and operate with greater consistency.The base salary offered for this role and level of experience will begin at $165,000 and up to $215,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.In This Role, You Can Expect ToBuild and scale operational systems that improve design velocity, quality, and consistencyPartner with Product Design leadership to define and implement workflows and toolsOversee the health and effectiveness of the Product Design organization with a people-first approachPartner with the VP of Product Design to establish operating rhythms and leadership communicationsDrive clarity and alignment through planning, prioritization, and cross-functional coordinationDefine and track measurable goals and KPIs for the design organizationIdentify process gaps and continuously improve workflows to support a high-performing teamDrive the adoption and integration of AI-powered tools and workflows to accelerate velocity, improve quality, and reduce operational overheadTo Thrive In This Role, You HaveLed or scaled Design Operations, Creative Operations, or similar functions within a product-focused organizationBuilt systems and processes that measurably improve team velocity, quality, and alignmentPartnered closely with senior design leadership on org planning, operating rhythms, and executionStrong cross-functional instincts, with a track record of working effectively across Product, Engineering, and DesignImplemented tools, workflows, or systems that drive operational efficiency at scaleComfort operating in ambiguity, with the ability to build from 0?1 and evolve systems over timeWhat We Offer For Our Full-time, Regular EmployeesOur in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates.In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute.Competitive salary based on experience.401k match plus great medical, dental, vision, life, and disability benefits.Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off.1% of your time off to support local community organizations of your choice.Annual wellness stipend to use towards eligible wellness related expenses.Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents.Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress.Equal Opportunity EmployerChime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com.To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.J-18808-Ljbffr