Assessment and Selection Program Coordinator

Position OverviewThinkblot Behavioral Sciences, PLLC is a locally owned behavioral science firm based in Reston, VA. We help organizations select, sustain, and develop personnel in high-trust, high-risk, and other critical roles, with a primary focus on public safety departments and organizations with specialized assessment needs. We are seeking a proactive, highly organized, and customer-focused Assessment & Selection Program Coordinator to support the day-to-day operations of our Assessment & Selection Program. In this full-time, in-person role, the coordinator will help keep schedules, customer communication, documentation, testing logistics, program initiatives, and workflow moving smoothly in a fast-paced, mission-driven environment.Position ResponsibilitiesServe as a primary non-clinical point of contact for customers, candidates, clinicians, psychometrists, and internal staff throughout the evaluation processCoordinate day-to-day administrative and operational workflows for the Assessment & Selection Program, including schedules, timelines, documentation, deliverables, and communicationManage scheduling for candidates, customers, clinicians, and testing sessions, including reminders, follow-up communications, and documentation requirementsResolve scheduling conflicts, cancellations, and last-minute changes with professionalism, responsiveness, and sound judgmentSupport customer and candidate communication by guiding participants through scheduling, intake, and evaluation-related administrative processesCoordinate and support standardized psychological testing in both in-person and virtual environments, including testing logistics, test security procedures, scoring support, and data entryMaintain accurate electronic and paper records, tracking tools, archived program information, and confidential documentation in accordance with organizational procedures and applicable confidentiality expectationsSupport clinicians, psychometrists, editors, leadership, and administrative staff by coordinating shared inboxes, calls, calendars, meetings, and internal requests to keep program workflows moving smoothlyPrepare correspondence, reports, program materials, and administrative documents while supporting quality assurance and process consistencyAssist with project coordination, special assignments, program development initiatives, new system implementation, and continuous improvement efforts related to program operationsProvide administrative support across related organizational programs, including the Human Performance Program and other assigned initiatives, as workload and program needs requireQualificationsAssociate’s degree required; or an equivalent combination of education and relevant professional experienceThree (3) or more years of progressively responsible experience in program coordination, administrative support, scheduling, customer service, office management, or a closely related roleExperience coordinating complex calendars, appointments, meetings, or multiple stakeholder schedulesExcellent written, verbal, and interpersonal communication skillsStrong organizational and time management skills with the ability to manage multiple priorities and meet deadlinesDemonstrated ability to work independently, exercise sound judgment, and effectively prioritize competing responsibilitiesProficiency with Microsoft 365 applications, including Outlook, Word, Excel, Teams, SharePoint, and related collaboration toolsAbility to quickly learn new software systems and technology platformsExperience maintaining confidential records and handling sensitive information with discretion, accuracy, and sound judgmentAbility to collaborate effectively with multidisciplinary teams while providing exceptional customer serviceStrong attention to detail, accuracy, follow-through, and commitment to Thinkblot’s mission, values, and team culturePosition Compensation & Details· Title: Assessment & Selection Program Coordinator· Position: Full-time, in-person, approximately 40 hours/week· Schedule: Monday–Friday, 8:00 AM–4:30 PM, with a 30-minute unpaid meal break. Occasional schedule adjustments may be required to support program coverage, customer needs, clinician support, special projects, or periods of increased program demand.· Compensation: $55,000–$65,000 annually, commensurate with experience· Benefits: Eligible after a 3-month probationary period. · 401(k) with up to 4% match · Health insurance and dental insuranceTo Apply To apply, please submit your resume and cover letter to office@thinkblotsci.com. Candidates selected for consideration will be contacted for a screening call and/or initial online interview, followed by a second interview with leadership, if applicable. Final interviews are held in person at our Reston, VA office. We look forward to reviewing your application.