Technical Support Engineer

Harmoni, based in Akron, Ohio, is seeking a technically minded support engineer who can trace issues from first contact to resolution. You will work closely with Customer Success and developers, resolving problems across the stack, and even writing fixes for genuine product defects when needed. You should be comfortable reading and writing code in TypeScript/JavaScript, diagnose data and device connectivity problems, and explain solutions clearly to customers and teammates.J-18808-Ljbffr