Technical Publications Manager

Employment Type: Full TimeLocation: RemoteExperience: Technical Writing, Documentation Strategy, or Content Management RolesCompany DescriptionScry AI is a research-led enterprise AI company that builds intelligent platforms for BFSI, insurance, logistics, and industrial enterprises to drive efficiency, insight, and compliance. Our product suite includes Auriga for conversational AI, Collatio for document intelligence, and Concentio for cognitive IoT and operational intelligence. These platforms help clients convert complex, fragmented data into actionable enterprise intelligence.We are looking for a Technical Publications Manager to define and lead documentation strategy, ensuring that all technical content across Scry AI’s platforms is clear, structured, and aligned with product and user needs. This role plays a key part in making complex AI systems understandable, usable, and scalable through high-quality documentation.Role OverviewAs a Technical Publications Manager at Scry AI, you will own the end-to-end documentation lifecycle across products and solutions. You will work closely with product managers, engineers, and customer-facing teams to create, standardize, and maintain technical content that supports users, accelerates adoption, and improves product experience.This role is ideal for someone who can combine technical understanding with content leadership and build documentation systems that scale with a fast-growing AI product environment.Key ResponsibilitiesDocumentation Strategy & OwnershipDefine documentation frameworks, style guides, and content standardsEstablish scalable processes for content creation, review, and maintenanceOwn the documentation roadmap aligned with product releases and updatesContent Development & Editorial OversightOversee development of product guides, API documentation, integration manuals, and knowledge base contentEnsure clarity, consistency, and technical accuracy across all documentation assetsEdit and refine content to maintain a high-quality publishing standardCross-Functional CollaborationPartner with product, engineering, and support teams to gather and validate technical informationAlign documentation with feature rollouts and platform updatesSupport sales and customer success teams with structured, reliable contentUser Experience & Information ArchitectureDesign documentation structures that improve usability and navigationEnsure content is accessible to both technical and non-technical usersContinuously improve documentation based on user feedback and behaviorTools, Systems & Performance TrackingManage documentation platforms, CMS tools, and version control systemsTrack documentation usage, gaps, and performance metricsDrive continuous improvement in content effectiveness and scalabilityRequired Qualifications and SkillsStrong experience in technical writing, documentation strategy, or publications managementAbility to understand complex systems and translate them into clear documentationExperience with documentation tools, CMS platforms, and structured content systemsExcellent writing, editing, and communication skillsStrong attention to detail and content governanceFamiliarity with AI, SaaS, APIs, or enterprise software environments is a plusOur Ideal CandidateIs structured, detail-oriented, and quality-drivenCan simplify complex technical concepts without losing accuracyIs proactive in building and improving documentation systemsWorks effectively across technical and business teamsThrives in a fast-paced, product-focused environmentHas an interest in AI, enterprise technology, and knowledge systemsIf this role interests you, follow our page to stay updated on more job opportunities and insights into how AI companies build scalable knowledge, documentation, and product experiences.