Item Processing - Check Operations Associate - Req #578

Check Operations AssociateAs an industry-leading fintech provider, COCC delivers innovative, comprehensive technology solutions and strategic partnerships throughout the Northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top-quality support. Designated a Top Workplace in Connecticut and a nationally Certified Great Place to Work, COCC recognizes employees as the core of our success.Inspiring you to become extraordinary in work and life.We are looking for someone who thrives in a fast-paced processing environment and enjoys delivering accurate, timely results for our financial institution clients as a Check Operations Associate in our Avon office. This role is ideal for someone who is detail oriented, comfortable working with electronic files, and committed to meeting service level expectations. This role has a hybrid schedule and local candidates are preferred. This role will include weekend overtime hours monthly, and the schedule is 7:00am - 3:30pm.COCC offers a collaborative environment, career growth, and all the benefits you'd expect from an award winning employer, including:Hybrid schedules and ample paid time off supporting work/life balance and flexibilityCustomized training and onboarding to support you in your first year at COCCRobust employee development programs aligned with career pathing objectivesCutting edge training and educational resources from vendors like SANS, PluralSight, and CBTNuggetsGenerous PTO, benefits, and competitive compensationOn-site fitness centers, wellness incentives, and lifestyle spending accountsTuition reimbursementOne on one career coachingDEIB initiatives championing inclusion and encouraging you to bring your whole self to workFinancial planning assistance with certified professionalsPeer recognition programsWhat You'll do...Process electronic files for clients in an accurate and timely mannerPrepare and balance cash letters, transit deposits daily, and return files within established SLAs for each FIInput and verify totals for each FI to the cash lettersPrepare cash letters for delivery to designated destinationsEmail balancing information, adjustments, and reports to FIsPerform re entry of rejected MICR line data and images, research functions, and exceptions handlingCommunicate issues to Client Services Payment Support for escalationComplete EARNS notification when assignedIdentify all return items of five thousand dollars and over by FIProcess adjustments related to return items including encoding errors and incorrect institutionsWhat You'll bring...High school diploma or GED requiredPrior banking experience preferredExperience performing detailed, time sensitive processing tasksMicrosoft Office product experience, especially Excel skillsAbility to work accurately with electronic files, data entry, and balancing tasksStrong attention to detail and comfort following established proceduresThe salary range for this job is $43,000 - $58,000 annually. This is a hybrid position in Avon, Connecticut.Applicants for employment in the US must have work authorization that does not currently or in the future require sponsorship of a visa for employment authorization in the United States.COCC is committed to maintaining a drug-free workplace. All applicants are required to pass a credit, background, and substance test prior to employment. COCC procures background and consumer reports in compliance with all Federal and State regulations, including The Fair Credit Reporting Act and applicable Department of Labor laws regarding pre-employment screens. COCC is an equal opportunity employer committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.Accessibility - If you're a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please let us know by calling 860-678-0444 or emailing TalentManagement@cocc.com. Please specify the help you need and we'll be happy to get back to you.