Client Tech

Client Technician Location: Augusta, ME Onsite Flexibility: Onsite Contract Details Position Type: Contract Start: June 22, 2026 Pay Rate: $29.99–$30.00 / Hour (USD) Travel Requirements: This position requires routine travel within 5 miles of Augusta. Individual will utilize their own vehicle when traveling between State of Maine office locations in the Augusta area; mileage expenses will be reimbursed when utilizing their own vehicle. Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Job Summary This role assists in the coordination of testing changes, upgrades, and new software products, ensuring systems will operate correctly in current and future environments. The position serves as the point of contact for technology support and services, as well as the point of integration between the business functions of the department and its technology requirements. Key Responsibilities Assist in coordination of testing changes, upgrades and new software products, ensuring systems will operate correctly in current and future environment Make recommendations on functional and technical improvements to the environment Participate in performance and volume analysis and design Participate in performance improvement activities; identify and apply potential improvements related to the environment for an application Provide accurate and complete answers to general use and environment questions in a timely manner Serve as the point of contact for technology support and services Serve as the point of integration between the business functions of the department and the technology requirements of the department Provide desktop computer support Serve as a point of contact for communication and coordination of service outages Attend and participate in bi-weekly team and problem review meetings Manage the retirement and disposal of obsolete or broken computer equipment Coordinate the procurement and installation of new computer hardware and software Coordinate virus protection software programs within departments Understand the installation of software patches and upgrades Provide input to training and/or documentation materials regarding latest technical and functional design changes Ensure that all work is documented for future reference Follow quality standards Ensure effective and reliable backups are being performed Proactively address customer needs Communicate accurate and useful status updates Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software Investigate user problems, identify their source, determine possible solutions, test and implement solutions Install, configure, and maintain personal computers and other related equipment, devices, and systems; add or upgrade and configure modems, disk drives, CD ROMs, printers, and related equipment Assist in troubleshooting network issues, systems, and applications to identify and correct malfunctions and other operational difficulties Develop and conduct various training and instruction for system users Identify utilization patterns and their effect on operation/system availability and performance expectations Required Skills Desktop support experience Strong verbal and written communication skills Experience with inventory management State of Maine experience Ability to work in a team environment Strong communication skills; both written and spoken Work Environment / Physical Requirements Onsite 100% — candidates must be within a one-hour radius of Augusta, ME This position requires routine travel within the Augusta area; individual must utilize their own vehicle when traveling between State of Maine office locations (mileage reimbursed) Important Notes Candidates must be within a one-hour radius of Augusta, ME — no exceptions Background check requirements: Standard Package B, Global ID, and MVR; candidates will also need to complete CJIS Fingerprinting and a Vehicle Use Agreement Benefits Medical, Vision, and Dental Insurance Plans 401k Retirement Fund About the Client Augusta, ME-based company with 12,000+ employees and $12 billion in sales. Provides justice, transportation, education, economic development, business regulation, and cultural enrichment services. Rated a four-star employer on Glassdoor and Indeed. About GTT GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada. Job Number: 26-07152 gttic #LI-GTT #LI-Onsite J-18808-Ljbffr