IT Support Specialist - Networking

IT Support Engineer – Network Operations | Permanent | No Sponsorship Available | On-Site ABOUT OUR CLIENT Employee-owned retail organization with corporate headquarters and distribution centers supporting multiple retail locationsStrong emphasis on operational stability, customer experience, and technological reliabilityCollaborative IT environment focused on infrastructure excellence and continuous improvement BENEFITS & COMPENSATION Compensation: Up to $55,000 per yearPTO: Competitive paid time off packageRetirement: Employee ownership opportunitiesMedical: Health, vision, and dental plans available for individuals and families RESPONSIBILITIES FOR THE IT SUPPORT SPECIALIST Monitor and maintain network connectivity across corporate, distribution, and retail locations while troubleshooting outages and performance issuesImplement proactive monitoring schedules and respond to network/connectivity tickets according to internal SLAsCollaborate with security and IT teams to apply patches, monitor firewalls, and audit network configurations for vulnerabilitiesDocument network devices, configurations, topologies, and maintain comprehensive asset inventorySupport day-to-day end user technical issues as an active member of the IT support teamAssist with planning network upgrades, hardware replacements, and configuration improvements PREFERRED EXPERIENCE FOR THE IT SUPPORT SPECIALIST Associate degree in a technical field such as infrastructure or networking1-2 years of professional experience in network analyst, administrator, or support rolesHands-on experience troubleshooting and maintaining network infrastructure including access points, switches, routers, and firewalls (Cisco Meraki experience is a plus)CompTIA Network+, CCNA, or similar certifications preferredAvailable to work on-site daily in the Southern Wisconsin areaTiming is everything. Whether you are aggressively in a job search or simply passive and looking for the ideal position, we would like to have the chance to share our opportunities with you. We specialize in placement of IT professionals. Please contact me for more information about this role as well as other opportunities.