Service Desk Technician

ResponsibilitiesInstallation, support and administration of Windows desktops and laptopsInstallation, support and administration of applications using the Windows platformResolve various technical problemsService Desk phone coverage as scheduled,QualificationsBS or BA in Computer Science or related field preferred1 - 2 years working experience in a networked environment preferredStrong written and verbal communication skillsSelf-motivated and attention to detailA good understanding of the Windows desktop operating systemA good understanding of desktop hardwareA good understanding of TCP/IP protocol