HVAC Service Technician

HVAC Service TechnicianSalary: ConfidentialLocation: Norwalk, ConnecticutMinimum Degree:Relocation Assistance: AvailableJob DescriptionA growing residential and light commercial HVAC service provider in Norwalk is seeking a skilled and dependable HVAC Service Technician to join its high-performing field team. This role is ideal for a technician who takes pride in their craft, values customer experience, and wants to be rewarded for performance rather than capped by it.Youll be trusted with diagnosing, servicing, and maintaining HVAC systems while delivering a consistently professional, customer-first experience. This position reports directly to senior operational leadership and plays a key role in the companys reputation for quality and reliability.What Youll Be DoingDiagnose, service, repair, and maintain residential and light commercial HVAC systemsPerform seasonal tune-ups, inspections, and equipment replacementsClearly explain system issues, solutions, and pricing to customers before work beginsAccurately document all work using field-service softwareFollow all safety standards and operational proceduresMaintain company vehicle, tools, and inventory in clean and working conditionSupport installation teams or fellow technicians when requiredParticipate in ongoing technical and professional trainingUphold high standards of professionalism, workmanship, and customer careQualificationsWhat Were Looking ForValid Connecticut S1, S2, S3, or S4 HVAC LicenseEPA 608 Certification (Type II or Universal)Minimum of 3 years experience in HVAC service, maintenance, or installationStrong electrical and mechanical troubleshooting skillsCustomer-focused mindset with a clean, professional appearanceValid drivers license with a clean driving recordAbility to lift 50+ lbs and work in confined spaces and varying weather conditionsExperience with ServiceTitan or similar field-service software is an advantageWhy is This a Great OpportunityWhats in It for YouCompetitive pay with uncapped performance incentivesSigning bonus for qualified techniciansCompany vehicle, tablet, uniforms, and toolsMedical, dental, and vision insurancePaid time off and holidays401(k) with company matchingClear career progression into lead technician or operations rolesSupportive, owner-led environment with minimal bureaucracyFair, structured on-call rotationThis opportunity is well-suited to technicians who want more than just another service role and are ready to step into a team that rewards skill, accountability, and performance.Nigel