Relationship Manager - Advanced Payments

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow.  Responsible for thorough merchant discovery and needs analysis to determine the most appropriate solutions and/or features that best fit our client’s needs.ResponsibilitiesDrives incremental revenue growth and merchant retention by selling solutions (company and 3rd party owned) to active clients, and increasing the value of each accountProvides oversight on active client inquiries, including verifying upsell needs, from internal referrals and various sources. May recommend additional products and refer clients to the appropriate sales channelFacilitates all onboarding, underwriting and pricing enrollments required for activationStays current and develops necessary knowledge on all solutions available to active clientsIncludes active participation in all required training and development.Keeps leaders informed of all activity, including timely preparation and updates to all activity records and reports as requestedAdheres to all expected SLAs and line of business guidelinesContinue to provide duties related to the current ISV Role as requestedOther ResponsibilitiesAdherence to corporate sales policies.Executes corporate training resources.Attends trainings as neededOther duties may applyRequired Qualifications3+ years selling in and proven record of success working in complex, solutions-based salesenvironments, or equivalent experience within Global/Heartland or financial segmentsBroad and deep expertise and/or unique knowledge of company's products and features,including 3rd party integrations and solutionsExcellent knowledge on how to navigate internal sales, underwriting, pricing and servicepolicies and issue resolutionExhibits high level of discernment and decision making skillsHigh level of attention to detail and above average listening skillsProficiency in Salesforce.comPreferred QualificationsExperience in managing and supporting referrals from 3rd party gateways and other external referral partnersGlobal Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.