Office Assistant / Lead Setter

Office Assistant / Lead SetterPrime JD Bathroom Remodel Express is a fast-growing bathroom remodeling company serving the High Desert area. We specialize in high-quality, efficient remodels and pride ourselves on excellent customer service and professionalism. Position OverviewWe are seeking a reliable and motivated Office Assistant / Lead Setter to support daily office operations and drive lead generation efforts. This role is ideal for someone who is organized, detail-oriented, and comfortable making both inbound and outbound calls. This position requires a high level of outbound calling (including cold calling), so candidates must be comfortable speaking with potential customers and handling rejection while maintaining a positive attitude. Key ResponsibilitiesAnswer incoming calls and respond to customer inquiries Make outbound calls, including cold calling, to generate and follow up on leads Set and confirm appointments for in-home estimates Maintain and update customer information in CRM or tracking systems Assist with general administrative tasks (filing, emails, data entry) Coordinate with the sales team to ensure smooth appointment flow Provide excellent customer service and represent the company professionally QualificationsPrevious experience in office administration required Experience with outbound calling, cold calling, or lead generation strongly preferred Strong communication and phone skills Comfortable handling objections and hearing "no" Basic computer skills (email, spreadsheets, CRM systems a plus) Strong organizational and multitasking abilities Reliable, punctual, and self-motivated Compensation & BenefitsCompetitive hourly pay (based on experience) Performance bonuses for booked appointments/leads Opportunities for growth within the company Flexible scheduling (if applicable)