Automotive Service Manager

We are seeking an experienced Automotive Service Manager to lead our service team at a high-volume luxury dealership in Albuquerque, New Mexico. This is an excellent opportunity for a motivated leader who understands service operations, technician productivity, and delivering an outstanding customer experience.If you thrive in a fast-paced dealership environment and know how to build a high-performing service team while driving department profitability, we want to hear from you! Candidates looking to relocate are encouraged to apply!Key ResponsibilitiesLead daily operations of the service department, including scheduling, workflow management, and staff supervisionMaximize technician productivity, efficiency, and service department profitabilityEnsure the department maintains all safety standards and a hazard-free work environmentDevelop strategies to increase service traffic and retentionOversee warranty compliance and claims processingSupport service advisors in communicating repair timelines, service recommendations, and costs clearly to customersResolve customer concerns or service issues quickly and professionallyMonitor department expenses, payroll, and operational performanceBuild strong customer relationships to drive loyalty and repeat businessFoster a positive team culture focused on accountability, performance, and customer satisfactionQualifications5+ years of automotive service management experienceDealership experience requiredStrong understanding of automotive repair, diagnostics, and service operationsProven leadership ability with experience managing technicians and service advisorsExcellent customer service, communication, and conflict resolution skillsProficiency with dealership management systems (DMS) and service softwareAbility to explain technical automotive issues to customers clearlyStrong organizational and problem-solving skillsWhat We OfferAggressive compensation plan with unlimited earning potentialComprehensive benefits packageOpportunity to lead a growing service departmentSupportive leadership and a great team environmentOpen to relocation applicantsJoin a dealership that values leadership, customer service, and operational excellence in its service department.