Senior Director of Reentry
The Senior Director of Reentry leads Arise Collective's full reentry portfolio as a member of the Executive Team and oversees the organization's holistic approach to reentry. This is a new position, redesigned from an earlier role to span the full residential and nonresidential continuum. This role is for a leader ready to refine and systematize what exists while shaping what comes next across domains, including, but not limited to, peer services, clinical services, safe and supportive housing, transition education programming, and an emerging nonresidential service model. This position will directly supervise the Interim Director of Nonresidential and Education Programs, the Clinical Services Manager, the Peer Services Manager, the Housing Manager, and the part-time Volunteer Reentry Chaplain, and — if and when the position is created — a Director of Residential Reentry.RESPONSIBILITIESProgram Operations & Leadership (30%): Provide day-to-day strategic and operational leadership across the residential and nonresidential reentry portfolios. The reentry team is strong in the direct-service work itself; this role's central contribution is the structure around it. Establish the standards of performance and decision-making frameworks — spanning client care, accountability for both participants and staff, and the everyday rhythms that keep a program running, such as prioritizing and scheduling — that allow staff to act consistently and well.These standards exist to serve one end: stronger, more durable outcomes for the women Arise Collective serves. Bring perspective to competing demands, hold the program's many moving pieces together, and serve as the decision-maker of last resort when the right path is genuinely unclear.Ensure that residential environments are safe, supportive, dignified, and healing-centered, and that programming across both service lines is comprehensive, responsive, and participant-centered.Navigate the operational and regulatory distinctions between reentry and recovery housing. Model the organization's "middle way" — balancing compassion with accountability — and provide hands-on triage when complex participant or program situations require it.Build on Arise Collective's strong existing relationships with service partners, and manage program budgets in partnership with the Senior Director of Operations.Staff Development and Team Culture (20%): Balance day-to-day management of a skilled and passionate team of experienced professionals within the context of senior director-level strategic oversight and alignment. Foster a team culture where lived experience is valued as a professional asset. Deliver and support trainings in trauma-informed practice, professional boundaries, and self-care. Facilitate reflective supervision and professional development that strengthens individual and collective capacity. Lead the work of building a healthy, sustainable, mission-aligned reentry team across both clinical and peer tracks.Program Refinement, Systematization & Quality (15%): Implement and continuously improve the policies and standard operating procedures (SOPs) that govern both program lines. Lead the effort to codify and refine the residential reentry operations built over the past five years — completing comprehensive SOPs across admissions, case management, peer support, housing, crisis intervention, discharge, and aftercare — and build the equivalent infrastructure for the growing nonresidential program. Establish a program evaluation framework that surfaces the program's strengths, identifies where practice is falling short, and turns those findings into concrete improvements. Put in place the quality assurance measures, fidelity standards, and outcome metrics that let Arise Collective demonstrate — credibly and consistently — that its model works across the full continuum.Executive Leadership and External Representation (10%): Serve as a member of the Executive Team, contributing to organizational strategy beyond the reentry portfolio. Support the CEO and Board on reentry-related strategic matters. Represent Arise Collective at reentry coalitions, sector convenings, and stakeholder meetings related to reentry, housing, and women's services. Serve as a liaison to government agencies (including NCDAC), reentry providers, and sector funders. Support reentry-specific grant development, reporting, and funder stewardship.Continuum of Care and Cross-Program Integration (10%): Work closely with Prison-Based Programs staff to ensure seamless warm handoffs from prison-based programming to residential and nonresidential reentry. Provide oversight to the Interim Director of Nonresidential and Education Programs on the integration of education, vocational, and community-based programming within the residential and nonresidential reentry continuum. Collaborate with the Chief of Staff on strategic education and participant retention initiatives.Organizational Responsibilities (15%):Attend Arise Collective board meetings, retreats, and committee meetings as relevant. Represent Arise Collective at organizational events, gatherings, and general community functions. Support volunteer, fundraising, and outreach efforts as needed. Participate as needed in weekend and/or holiday on-call rotation. Other responsibilities as assigned.SKILLS, QUALIFICATIONS, & ATTRIBUTESThe Senior Director of Reentry must demonstrate a deep passion for and commitment to Arise Collective's mission, vision, and values, and possess the following:• Mission Alignment: Deep commitment to racial equity, gender justice, and the dignity of people involved in the criminal legal system. Inclusive, empathetic worldview and demonstrated skill working across lines of difference.• Experience: A minimum of 12–15 years of progressive leadership experience in reentry, behavioral health, or social services, with at least seven years in a director-level or above role.• Education & Credentials: Master's degree in social work, counseling, public administration, nonprofit leadership, or a related field is required; doctorate and/or clinical licensure (LCSW, LCMHC, LCAS) strongly preferred.• Judgment & Critical Thinking: Superb analytical thinking and sound judgment. Able to assess a complex situation — a participant dynamic, a program challenge, a staff issue — identify what is driving it, and respond in ways that balance empathy with rigor.• Team Leadership & Staff Development: Demonstrated experience leading interdisciplinary teams that include staff with lived experience, with a sophisticated understanding of the dynamics of working within this context. Strong supervisory and people development skills; demonstrated ability to lead, coach, and develop director-level professionals.• Program Design, Scaling & Evaluation: Command of the frameworks that guide effective reentry and behavioral health practice — including trauma-informed care, gender-responsive approaches, and evidence-based models — and the judgment to select, adapt, and apply them to Arise Collective's specific population and context. Demonstrated experience refining, systematizing, scaling, and evaluating programs, designing outcome measurement and quality assurance systems, and translating research into practice.• Communication, Reporting & External Representation: Excellent written and verbal communication skills. Strong report- and grant-writing that produces program data and narratives credible to funders, partners, board members, and community stakeholders.• Project Management, Systems & Follow-Through: Strong project management skills and follow-through across two program lines, multiple staff, and systems still being built. Proficiency with MS Office Suite, Google Workspace, and program management systems.