Medical Billing Coordinator - Greensboro, NC

OverviewWe're hiring a Medical Billing Coordinator to join our Ball DermPath team in Greensboro, NC. This is an on-site, high-volume administrative billing support role ideal for someone who is highly detail-oriented, comfortable with repetitive processing work, and enjoys structured, task-driven responsibilities.This position supports daily billing operations through charge entry, payment posting, patient account maintenance, insurance-related account updates, and billing support functions. While the role includes some follow-up on unpaid accounts, the position is primarily focused on high-volume administrative billing support, documentation processing, and data entry.This is a strong opportunity for candidates with medical office administrative experience, billing support experience, insurance verification exposure, or healthcare front desk experiencelooking to grow within healthcare operations.Schedule: Monday-Friday | 8:00 AM - 4:30 PMLocation: On-site | Greensboro, NCResponsibilities Responsibilities Enter patient charges accurately into the billing system (ModMed) Process commercial insurance and patient payments Review account information for accuracy and update patient demographics, insurance details, and billing records as needed Support accounts receivable follow-up by reviewing unpaid claims and assisting with claim resolution workflows Make outbound calls regarding patient balances and payment follow-up Answer patient billing questions in a professional and courteous manner Assist with high-volume billing documentation processing, including organizing and handling billing-related paperwork Escalate unresolved billing issues or account concerns to leadership as appropriate Maintain accuracy in repetitive, detail-driven workflows with a strong focus on data integrity Operate standard office equipment including copier, printer, scanners, and other administrative tools Perform other duties as assigned Qualifications Qualifications 1+ year of medical office, billing support, revenue cycle, patient access, or healthcare administrative experience preferred Prior experience with charge entry, payment posting, insurance verification, patient account follow-up, or medical billing support is a plus Basic understanding of medical insurance processes and terminology preferred Familiarity with CPT and ICD-10 coding concepts is helpful, but coding certification is not required Strong data entry accuracy and attention to detail Comfortable working in a fast-paced, high-volume, repetitive environment Strong organizational skills and ability to manage structured workflows efficiently Professional written and verbal communication skills Proficiency with standard office equipment and computer systems Licensure/Certifications/Education Education High school diploma or GED required Benefits (30+ Hours Per Week) Medical, Dental, and Vision insurance (effective the 1st of the month following start date) Short-term and long-term disability coverage Company-paid Basic Life and AD&D insurance Voluntary benefits including employee, spouse, and child life insurance, Critical Illness, and Hospital Indemnity Paid time off Company-paid holidays Retirement savings plan Employee discounts on cosmetic services and products