Housekeeping Manager

About UsAt Hyatt Centric Downtown Portland, we believe our guests are more than travelers — they're explorers. Our team is passionate about providing memorable experiences and maintaining high standards of cleanliness, care, and service. If you're a hands-on leader who takes pride in training, supporting, and motivating a team to shine, apply now!Position SummaryThe Housekeeping Manager is responsible for leading and supervising the housekeeping department to ensure exceptional cleanliness, guest satisfaction, and operational efficiency. This includes guest rooms, public areas, and back-of-house spaces. The ideal candidate is organized, detail-oriented, approachable, and passionate about hospitality.ResponsibilitiesSupervise and support the housekeeping team, including room attendants, housepersons, and laundry staffCreate and manage daily room assignment sheets, inspections, and deep cleaning schedulesInspect guest rooms and public areas to ensure cleanliness and adherence to brand standardsRecruit, train, schedule, and coach housekeeping staffMaintain par levels and ordering of linen, guest supplies, and cleaning productsWork collaboratively with Engineering and Front Office to ensure timely room turns and guest satisfactionMonitor labor productivity and ensure departmental expenses are in line with budgetRespond to guest feedback and resolve housekeeping-related service issuesEnsure compliance with safety and sanitation standards and proceduresSupport the team by stepping in to assist during high-volume periods or staff shortagesQualifications2+ years of supervisory or management experience in hotel housekeeping (preferred in full-service or lifestyle brands)Excellent communication, organizational, and leadership skillsStrong attention to detail and a commitment to high standardsProficient in inventory management and scheduling tools. Experience using Hotel Effectiveness and UKG is a plus.Flexible schedule availability, including weekends and holidaysAbility to walk, bend, lift up to 30 lbs, and be on feet for extended periodsBilingual (Spanish/English) a plusWhat We OfferCompetitive salary and annual bonus eligibilityMedical, dental, and vision insurancePaid time off, including vacation, sick, and holidaysDiscounted hotel stays through HyattA vibrant, inclusive, and supportive work environmentPeachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include a transit stipend and access to our Employee Assistance Program and Fund.