Purchasing and Operations Support - Louisville

DescriptionHorner Industrial Group, a trusted leader with over 75 years of experience in industrial repair and services, is seeking a detail-oriented and motivated Purchasing & Operations Support professional to join our team in Louisville, KY. This role plays a critical part in supporting daily purchasing activities and operational functions to ensure efficiency, accuracy, and timely delivery of services to our customers. The ideal candidate will thrive in a fast-paced environment, demonstrate strong organizational skills, and contribute to the continued success and growth of our operations.The role of an industrial operations support and technical inside sales professional is one that demands a diverse skillset. To excel in this role, the candidate should possess technical aptitude and be able to learn quickly. Attention to detail and the ability to work quickly, independently, and collaboratively are essential. They should possess excellent communication skills, both verbal and written, and be well versed in computer skills. Candidates should demonstrate creativity, energy, and adaptability to changing situations. They should have a strong desire to learn and seek solutions to customers' needs.ESSENTIAL JOB FUNCTIONS:Writing shop repair job quotes and orders and vendor purchase orders.Maintaining and developing relationships with internal and external customers.Performing a pre-audit of invoicing information before closing shop jobs and product orders.Assist in scheduling and arrangement for transport of goods and materials.Managing inventory levels and shipping and receiving.Provide customer support including order status and changes; initial commit dates; follow up on changes.Determines price & availability of product and shop supplies via vendor portals.Work with customers, outsides sales and accounting department to open new customer accounts and/or reestablish dormant accounts.Regularly exchange ideas and information effectively in a concise, logical way within the team and external customers.Answering technical calls, and emails.Follow sales process to achieve goals.Develop product knowledge and stay current on product changes and developments.Participate in sales meetings and partner with outside sales.Writing product quotes and orders and vendor purchase orders.Preparing reports as requested by management.Performs other job duties as assigned.QUALIFICATIONS:Associate degree in electrical or mechanical technologies or equivalent work history.Minimum 3 years of experience in customer service, purchasing, or sales.Experience with Electric Motors, Controls, and VFDs preferred.Ability to occasionally travel to Indianapolis Headquarters for training and seminars.Ability to travel locally to customer and non-customer the Louisville area.Proficient in MS Office Suite - Excel, Outlook, Word, and PowerPoint.Basic level of proficiency in ERP Systems is required.Must be well organized and able to track multiple projects and perform simultaneous tasks.Must demonstrate strong verbal, written and interpersonal communication skills.Must be able to interact with all levels of the organization in a fast-paced environment with multiple locations.Must be able to maintain a high sense of urgency to meet project deadlines.We offer competitive pay along with a comprehensive benefits package that includes medical, dental, vision, and a 401(k) plan, providing stability and long-term growth opportunities for our team members.Horner Industrial Group is proud to be an Equal Opportunity Employer.Benefits:401(k) matchingDental insuranceLife insurancePaid time offVision insuranceExperience:Customer Service: 3 years (Required)Electric Motor Shop: 3 years (Preferred)ERP systems: 3 years (Required)